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Client Testimonials
Friendly fast and efficient
Staff was extremely professional and thorough. Robert explained the process and answered all my questions. The carpet looks like new! I will definitely be a return customer.
The people and quality of clean
They got me on the schedule very quickly.
Very knowledgeable about pet urine stains.
Mel Leras was out yesterday (8/16) to clean our living room upholstery. He did an excellent job, worked efficiently and quickly. He also has a good attitude!
I like the prompt service and the very courteous technician
Professional and courteous service! Top notch!
The technician Aron was awesome. My service was scheduled between 3-6 pm. I was concerned about the latest of the appointment but the individual informed me that the tech generally arrived no later than 5pm. So was expecting that, Aron contacted me around 5:30 and informed he would be heading to my place, he sensed I was frustrated due to the late hour, because I knew it would probably be close to 8pm by the time he finished. Well anyway when he arrived he started out by saying I know your frustrated that I'm late, but my goal is to ensure that you have a great experience with us. Wow! I explained that I thought the latest they would be coming would be 5pm, since they start at 7. Anyway I can't say enough nice things about him. He ended up doing my stairs at no charge and provided some of the best customer service I have ever experienced. At the end he did mention that this was his last day on the job because he found a job in what he had gone to school. He spoke highly of your company. Considering the long days these individuals put in during your peak season, I hope as a company they are compensated for their efforts. Great customer service and my carpet looks great.
I had an "urgency" to get my carpets cleaned due to a pet accident and Zerorez was able to accommodate me quickly. My technician offered to do more than I asked even though I was his last customer of the evening. (I wish I could remember his name). He did a great job on my pet incident areas & did another room & my stairwell. It looked great! His cell phone didn't work at my house so I had to call in to pay. Every time I call to pay I have to leave my number for a call back. Then when someone calls back, I miss it & they leave the same number to leave a message. I wish they would give an alternative number so I could get this bill paid.
Thank you Zerorez! Name removed
Very professional and courteous service! Top notch!
Henry was the tech person that cleaned my carpets. He not only was very professional he listened to all of my concerns about my carpets. They sparkled when we finished!!!! Thank you for HENRY!
We are very pleased with our carpet cleaning. The service tech was very professional and polite. He took the time to explain different things to me.
The person WE had do our carpet did an excellant job.
Very professional! Great job!
Quick, friendly, professional and a good all around job done.
Very perfessipnal, polite, and high quality work. Before they came our ducts looked like someone sprayed in insulation into them there were so bad. They were nice and shined when they left! A move in must!
Very friendly, easy to schedule
The zero rez rep did a great job of service and sales
The cleaners are always very courteous, take the tine to walk through things with you and tell you the complete cost before beginning
Friendly, knowledgeable team members in both the initial setup and day of cleaning. Excellent work and they did a great job of explaining how it works and what to expect. Also appealing is the environmentally conscious product use.
We were very happy with the results and ability for the cleaner to come out that day!
I like the water-based cleaning system--seems more natural. And my carpets get really clean!
Very efficient and honest about pricing.
I can always be confident in the great service I get from Zerorez.
Jeff and Tyler did a great job of cleaning our ducts. They were on time, were very careful while working in our home and had great attitudes. They explained what they were going to do and did it well. It was a pleasure to have them in our home. The great training they receive is very evident in their work.
Thank you!!
Friendly. Professional. On time. Efficient informative. Helpful. Great job!!
The tecnition was so nice did a great job. Don't like the up charging but will have it do e again. Thanks
I really appreciate the professionalism and the desire to do a good job for us.
Each time we use Zerorez we are so impressed at how friendly the employees are. Very professional and we love our clean our carpet is. I wish there was a scent that you could add to the carpet though.