What our clients think of us!

you were late, I have spots on my carpet that I did not have before

Courteous: Called to tell me when they were leaving and approximately when they would arrive. Careful and thorough!

I like the fact that my carpet looked really clean. One bedroom had some very dirty places and the end result was amazing. I have a dog and there was fur between the carpet and the moldings. That was completely removed.

the young man did an excellant job with the spots in my carpet but the normal soil in the traffic areas in the two bed rooms could have had a little more care taken. I was a little disappointed. This trip was not up to the par of my first cleaning. I probably would call you again but next time I would look at each room as it was finished. I have recomended you on several occasions but I would do so with caution to check each room before the cleaner leaves. I was pleased with how long my carpets stayed clean and I have 3 dogs that are in my house at will.

Go over a list of what will happen from start to finish once at the residence, before anything has begun

it works

carpets look great. very happy. Tech was super!

On time and very fast. My carpet looks great!

Fantastic results. I've used steam cleaners before, and was happy with the result, but with Zerorez, the carpet looks brand new. I even had problems closing one bedroom door because the carpet was so high.

natural, no mystery. The technicians really know about cleaning and are able to help me avoid making the future pet stains worse

Zerorez is a process that eliminates the quickly appearing stain. We were happy with the results and noticed the carpet was almost dry at the end of the procedure.

I had an emergency situation and needed to get my carpets cleaned ASAP. When I called, I was able to schedule a cleaning within a couple of hours!

offer a coupon or some incentive to use your services again.

Great service and cleaning!

Every time Zerorez comes to my home to clean the carpets, I am very satisfied with the result.
This particular time, when Mr. Last name removed came, he was extremely thorough and always asked me
to look at his work before moving on to another room. He was one of the most conscientious
and focused employees of Zerorez ever to come to my home. My home looks so sparkling clean
after he left. Thank you for sending him to my home.

Working with Chris and Justin was a real pleasure and the job came out perfect. Thanks for the extra effort to make things right.

Floor stays clean and dries quickly. Techs are very courteous This is my second time using your service and I will continue to use them. My neighbor heard me bragging what a good job you done and they are interested in getting their floors cleaned. There name is Sergio and Gilda Molina, Ph. is Phone number removed
Sincerely Linda Speer

Everything...service is professional and carpets look like new!

Very clean carpet and sofa. Very good service. Friendly polite technician.

The staff is friendly; Bryan was on time, efficient, and polite. My carpet is white again.

Rep's expertise and xcellent results.

The environmentally- and allergy-friendly products and the friendly smiling technicians.

no chemicals in cleaning process.

You guys get the carpets clean! They dry fast and your techs are very personable and friendly.

Quality of the cleaning job; friendly and efficient techs

So far stains have not returned. Our service rep did a great job, was very friendly and on time.

They were able to do what they said they would do. The carpet came out like new. They had to come back and touch up a couple of spots and there was no hassle from any one including the workers. The fellow that stretched the carpet, Robert I believe, did a wonderful job.
Thanks again.

Preferred techs from last appointment a year ago

My previous cleaning with Zerorez was not a good one and I filled out a survey and never heard back. I did schedule again because I have used you solely since I installed the carpet. This time the person that came out was wonderful and really took his time, that was the problem the time before he was in and out in about 20 minutes. I was very happy this time.

I had to schedule three different appointments to final get may carpets cleaned. As a customer I answered the questions that you customer service agent gave but the information that I gave her I guess was not properly transmitted to the service tech. He did not have the proper equipment on his van to clean my 2nd story apartment. So, we rescheduled for Saturday. That tech came and left because I missed his call but I was in my apartment. When I did speak with him he told me that he would not be able to carry the equipment up the steps and that I would be charged extra for this additional set up. I called customer service and stated what I had been told by the technican. The customers service agent said that was not true and they did not know why the tech told me that information. At that point I was prepared to call another company. The stated the could have the original tech that was schedule come out on Monday and he could do the cleaning. I said ok. It was finally done and I was happy. The orginal Tech Albert Nila was great!!! Get more techs like Albert and less like Derek. Thank you