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based on 32812 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service man George was very professional and took his time to do the best job he could.My carpets are 16 years old and need to be replaced soon as the walkways are getting stained.We also have a few stains that did not come up. Over all, the service was good.The service was done on Tuesday and the carpets took a few days to dry. I liked the fact that soap was not used with the service.
It works!
Quick and it worked
My carpets are beautiful consider their condition after traing a difficult puppy!
they work
Gil was very polite and courteous.
VERY PROFESSIONAL REPRESENTATIVE
CARPET WAS THOROUGHLY CLEAN WHEN HE LEFT
I WILL USE YOU AGAIN
I did not particularly like the service I received on the phone. In fact, I found one of the people I talked to quite rude. I almost did not keep the appointment. My technician, David, was exceptionally good however. He was polite articulate and highly knowledgable. You are very lucky to have him as an employee.
Clean, Safe.
On time, knowledgeable, quick and clean!
so far carpets are clean, they look new again. This is the first time we have had them professionally done (my husband usually does it with our home machine). The Tech was very nice and respectful in our home.
No harsh chemicals
How clean you left my carpets - super job! And you make no promises...just good customer service ---thanks David!
So fast and clean and REALLY works.
Friendly and phoned to let me know their arrival time.
Also thorough job.
Very friendly and professional
Fast, amazing results!
Prompt an courteous employees, no residue left in carpet.
Flexibility, fast job, removing toughest spots. The guys were very helpful! but I will move furniture before they come next time..
Thank you!
The carpet and tile look great. my carpet is old and shows stains fast zero rez makes it look almost new. The tile floor grout looks amazing. Livingston is very professional and friendly, takes the time to answer any questions i have. I have referred him to my father, sister and sister in law.
The customer service of our cleaning was great. The carpet seems to be hard not plush. We were told also that after a few days we would see a white powder that we could use the vacuum, no powder came up. Also I still have two spots I can see. We were told that the carpet would dry by that evening and it took the weekend to dry.
Set up a re-cleaning to resolve this issue.
dennis the service caller was on time efficient explained all processes the carptet looks great stains removed and i appreciated the honesty thank please do not use my name on anything i did like you on facebook thank you
Noticed a marked difference in the quality of the cleaning and Jose was a Jewel...He couldn't have been nicer and more efficient.
The process is outstanding in its results. 1200 square feet of carpet, one sectional couch,one couch and love seat, and six dining room chairs (reupholster had been considered) now look new. Yet a process is only as good as its application. The technician was efficient, diligent, and thorough. He made sure that he knew of everything that was to been cleaned. On several occasions I noticed that he would inspect his work and redo it if it were now to his satisfaction. As I was returning furniture to my study I noticed small change (coins)on the television next to a couch that had been cleaned. The technician must has retrieved it from the cushions. Honesty! Thank you for a great product and great service.
You got the smell out after the last company oft my carpets dirtier than they were.
Product leaves carpets clean without chemical odor. Service rep (Dennis) called to confirm appointment in the a.m. Arrived promptly. Was professional, cordial, and accomplished work thoroughly and in a timely manner.
Amazing job cleaning carpets and tiles. Our service rep was very courteous, honest, and professional.
the first technician did not do the carpet well, i called and within 8 hours my carpet was redone to my satisfaction.
The service was great - really worked hard and was very accommodating . Only issue was that it took almost 2 days to totally dry.
You are always on time and go out of your way to do a great job!