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based on 34859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Let me start off on a good note your man Daniel was very nice and represented your company well.
My issues is that there was not clear understanding that my furniture was not going to be moved until after the fact. I know it is in you document and should have been read by me but nevertheless every other companies I have used always send two people to take care of this and it is done for less cost than your one guy. Unfortunately in my Family Room your guy slid my couch back and forth and caused a wrinkle in the carpet. This area has settled down some but it has caused the carpet to stretch now so not sure what the future will bring. My 100 year old Dining Room table was also slid when I specifically told him it needed to be picked up a certain way. I was there in the house if he needed my help but unfortunately I did not catch him in time on the table. I did help him move a number of things so I could get a complete carpet cleaning. Also the stairs were left very wet more so than any other area so this took a very long time to dry. My next carpet cleaning will be done by another company that will do a complete carpet cleaning at less the cost.
How fast it dries and no residue.
You're simply the best carpet cleaners around. My carpets are always spotless after you've cleaned.
The stains came right back after 5 days.
And I can not locate my invoice that was suppose to be mailed to me
Dana kept me informed what time he would arrive. He paid extra attention to the problem areas and he was very pleasant.
They cleaned my carpets well and there was no smell afterwards!
Friends recommend your company very highly and they were correct! You did a great job!
Very professional. Very dependable would highly recommend this company to anyone!
Works well.
very professional and excellent service
OUR TECH DID A FANTASTIC JOB. HE WAS VERY PROFESSIONAL AND FRIENDLY!
Promptness, courteous and performance of services.
Eduardo, your service representative was professional, personable, and thorough. He was exceptional and did a great job. I feel like this is a rarity nowadays. Thank you for being a company who employs quality people. Our carpets look amazing and with two young kids we love that there are no chemicals being used. Thank you!
I felt that the tile did not look very good when the cleaning was over. You could see where the water puddles dried. I would be a little iffy to have you clean tile again but the carpets look and feel great.
The cleaning was great for the middle of the floor, however the machine did not reach the corners or edges of the room. The technician explained how the machine worked and what prevents it from reaching all the way to the edge. In my opinion, the Tech should have cleaned those places by hand if necessary. Now I will have to get down on my hands and knees to clean along the edge.
The results were fantastic and the person who came to our house, Larry, was professional, friendly and efficient.
All natural, quick dry time, no chemicals; no odors, courteous and knowledgable associates
The carpet dried really fast. There was no strange smell. The carpet cleaner was very nice and courteous and arrived right on time.
The technician arrived on time and immeditately went to work. I was very impressed that the product did not leave a smell or residue on the chairs. They looked brand new when he was done. I couldn't have asked for better service.
I like the way my grout looked after you cleaned it.
Larry's attention to detail and willingness to please the customer was impeccable. He was courteous and efficient. Would definitely use him again and reccomend his services to others. Our 15 year old nearly white carpet now looks fantastic.
couch looks great and dried quickly
Carpets stay clean longer without the residue. I have used Zerorez several times over the last 5 years and highly recommend to friends and family.
got the carpet clean and all the stains were removed
No soaps used
I love the clean feeling products and the service is wonderful! Dennis did a great job as always!
drying time was 24 hours needs to be less
Very professional and reliable service. Rob did an excellent job; the carpet and upholstery look great! We are very happy with our experience.
clean without the crunch
Clean, NoN-Toxic!!! Very Professional Helpful Super Personality!!!!!!!