Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32815 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 10, 2014 — Rated 9 out of 10 by C.J. Zerorez Los Angeles
What do you like about our products and services?

Very up front and did what was asked and then some. Thank you.

Report a concern   April 10, 2014 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

I already filled out this survey the first time you sent it to me. Here is goes again:
I returned back to the house that you cleaned a few days later, and just like the last time Zerorez cleaned the carpets, they look brand new again. Thank you.

Report a concern   April 10, 2014 — Rated 10 out of 10 by Joan/Mark Coleman Zerorez Los Angeles
What do you like about our products and services?

The technicians are clean cut and polite and very knowledgable. I feel very comfortable having them work in my house when I am not home.

Report a concern   April 9, 2014 — Rated 10 out of 10 by M.V.P. Zerorez Los Angeles
What do you like about our products and services?

Our technician, Larry, was able to remove a large area of set-in blood. I was very surprised that the blood came out as well as it did.

Report a concern   April 9, 2014 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

No chemicals.

Report a concern   April 9, 2014 — Rated 10 out of 10 by K.V. Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service!

Report a concern   April 9, 2014 — Rated 5 out of 10 by S.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

For the price, I thought the Technicians should have been more detailed including getting all the windows clean without charging me extra to get the hard water stains off the glass. I also thought they should have been more detailed in cleaning the window track where the windows slide back and forth and finally, they should have cleaned the window sill however, I know the sills are not a requirement so I don't fault them for that.

Report a concern   April 9, 2014 — Rated 10 out of 10 by Darryl Pazel Zerorez Los Angeles
What do you like about our products and services?

My carpets look new after the cleaning although they are over 42 years old and the hardwood kitchen floor after the cleaning and buffing hadn't looked this nice in years. The technician Marcel was knowledgeable efficient and very personable I couldn't be happier with the superior service rendered, and the price was comparable with others.

Report a concern   April 9, 2014 — Rated 9 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Keith was great, he took his time explaining how the cleaning solution works. He worked really hard and made our carpets and couch look fresh and clean again.

Report a concern   April 9, 2014 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

The carpets look absolutely great after the cleaning!

Report a concern   April 9, 2014 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

Mike was incredibly helpful and did a great job, Zerorez has always been great for my cleaning needs.

Report a concern   April 9, 2014 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Reprasentativs was Professional and personable (Livingston)
Process cleaned carpet to an almost new condition.
Will definately use ZeroRez again and will (already have) recommend ZeroRez to friends.

Report a concern   April 9, 2014 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

Service, knowledge and advice from technician was outstanding. Scheduling communication was misleading at best and certainly below second - rate.

Report a concern   April 9, 2014 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

they are superior to the others I have used

Report a concern   April 9, 2014 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Livingston ! He is very good and a great guy on top of it. I like the "clean" feeling on the carpet. My hard wood floors are beautiful. Livingston is always professional and truly likes what he does. I think this is the 4th time I have used Zerorez and wouldn't use any one else.

Report a concern   April 8, 2014 — Rated 10 out of 10 by Greg Kreps Zerorez Los Angeles
What do you like about our products and services?

Carpets always look like new after our once a year cleaning.

Report a concern   April 8, 2014 — Rated 10 out of 10 by Edwin Roberts Zerorez Los Angeles
What do you like about our products and services?

Always on time, great work - you really get the carpet cleaner than anybody else I've tried.

Report a concern   April 8, 2014 — Rated 10 out of 10 by Christine McCall Zerorez Los Angeles
What do you like about our products and services?

I like your service technician. A very good guy.

Report a concern   April 8, 2014 — Rated 10 out of 10 by H.P. Zerorez Los Angeles
What do you like about our products and services?

Good, prompt service, no residue.

Report a concern   April 8, 2014 — Rated 10 out of 10 by G.G. Zerorez Los Angeles
What do you like about our products and services?

Zerorez gets the carpet clean like the day it was first installed!

Report a concern   April 8, 2014 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

I liked how clean my carpets were and how fast they dried after cleaning.

Report a concern   April 8, 2014 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Great service and honest employees.

Report a concern   April 8, 2014 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

i love the fact that it is safe for pets and the service was great. However the turn around time on the delivery of our rug extended beyond the 10 days and I had to call to check up. For me this wasnt really a big deal but some people may not be so laid back

Report a concern   April 8, 2014 — Rated 9 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

Service was prompt and service person was courteous.

Report a concern   April 7, 2014 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Very professional service!!!

Report a concern   April 7, 2014 — Rated 10 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

Soap free cleaning. Robert did a great job!

Report a concern   April 7, 2014 — Rated 10 out of 10 by A.L. Zerorez Los Angeles
What do you like about our products and services?

very clean carpets. better than all other companies we have used. does not look like 23 year old carpet. Friendly service.

Report a concern   April 7, 2014 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

it works! I have been using Zerorez for 5 years and the carpets look better than when I started using Zerorez

Report a concern   April 7, 2014 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Carpet feels soft, chemical free with no strong sent. Furniture protected and walls, Livingston is very careful and thorough. I have used him several times and is great at what he does!

Report a concern   April 7, 2014 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Your technician was very professional, he explained up front what he was going to do and he did a great job!!! I will recommend you you and use you again!


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