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based on 32815 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Curtious drivers, and fast.
Dennis said he does not move furniture. Lucky that I did that prior to his arrival. That was not mentioned when I ordered the service.
He also did not clean under a small dining room table because "it looked clean" to him. He could have asked me to slide it over 3 feet, as I was just outside an open door on the patio.
He said that I needed an additional cleaning soon, as one cleaning was not enough to get all the prior soap out of the carpet. (sounds plausible)
He sprayed some type of substance on the floor prior to him cleaning it. If that not a surfactant or soap??
Cleaning my floors well without the use of harsh chemicals.
The carpets have never looked so good. Thank you
That no soap is use so the carpets stay cleaner longer. I have the carpets cleaned once by another company and the entry carpet became dirty again in less that 2 months.
Quick. Friendly. Reasonable
Very happy with how beautiful our floors and carpet look, so clean. And the most important thing about your product is there never is a build up
Or residue. And your service people are a 10 on our scale. THANK YOU ZEROREZ
THE Last name removed'S in Glendora , Ca
I was told the cost would be $139.00. After the tech was done, he demanded $154.00. The carpet looked great but put off a horrible smell for several hours. Nearly bad enough to make one toss their chips. The tile in the kitchen looks worse than before. There are are all sorts of sticky drops about the floor.
carpets got clean w/o any smelly residue and feel good to the touch once they dried. it was fast and tech was great!
the clean refreshed look of my carpets and floors, relief that there isn't residue on left after the cleaning of my carpets and tile, the light, clean, refreshing smell in the rooms that were cleaned, the pleasant and informative service given by the technician....all and all a very positive outcome. Very thankful to have heard the advertisement on Glenn Beck.
Overall deal.Thanks
Your service person was on time and fully removed the stain.
Easy to schedule, very accurate estimate of charges, followed specific instructions given over the phone regarding access to home with no one there.
I make an appointment and your people always show up on time, are careful with my furniture and clean up after they are through with the carpets, very organized and complete.
no soap used
I called for a quote and since I had used your services once before, you had all my data in your database. I was surprised when the tech arrived, he wanted to keep upcharging me for various areas(?) I don't think that is a good business practice...considering we did the same carpet cleaning space in the past. When I called in to verify my pricing, I was told the tech has the last word...really?
Easy to make appointments, courteous and thorough service.
Did not leave our carpets real wet
I actually have recommended you to several people! Your employees are respectful, always on time, always phone to let me know the schedule, always confirm appointments and the carpets are always beautiful!
Zerorez is always on time. The technicians are clean cut, polite, and experts in their field. On top of this, the product is excellent!
Livingston was awesome, very professional
He did an amazing job,
Thanks so much!
So far everything looks super clean. Eventhough carpeting cleaned is old, it came out very clean. It smelled pleasnt as the cleaning progressed and lightly for a little while afterword. The technician was polite and careful in the household. As for recommending the service. I already have. I gave the business card and discount card to a friend.
Thank you much Zerorez people. I'll definitely be using your services again.
Sincerly,
Lori M.
Excellent service from start to finish. Especially liked Roberts knowledge and professionalism.
The whole process is a pleasure. Keep it up!
My carpet stays cleaner longer with Zerorez.
We live the fact that its the green alternative to cleaning our carpet. This is our second time using your services and will continue to do business. Your technician was ever knowledgeable. Thank you again.
The worker was very informative.
Very capable & competent service men, and the fast-drying products.
It was the best and most thorough cleaning our carpet has ever had. Robert was incredibly professional and friendly. It is clear this is a top notch company and we are so happy with the results! Thank you!
I like how the carpets look great after cleaning and are so soft.