Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35231 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 8, 2015 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

The products used were o.k. and service from the gentleman that came to out to clean the carpet was professional. Walked me through every step on the way of what he was doing. Gave me great recommendations on how to keep the carpet clean. I would definately use Zerorez again.

Report a concern   January 8, 2015 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Courtesy of service people that come to home.

Report a concern   January 8, 2015 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that you don't use soaps and chemicals during your cleaning process. Our carpets are 16 years old and before we found Zerorez, we'd be using companies that would put a "bandaid" on our carpets but they'd look soiled a few months later. We don't wear our shoes in the house so our carpets aren't terrible for Zerorez to make them look new.

Report a concern   January 8, 2015 — Rated 7 out of 10 by P.L. Zerorez Los Angeles
What could we do to improve?

Make it more competitive in price

Report a concern   January 7, 2015 — Rated 9 out of 10 by P.E. Zerorez Los Angeles
What do you like about our products and services?

Very professional and did a very thorough job

Report a concern   January 7, 2015 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

its quick and environmentally friendly

Report a concern   January 7, 2015 — Rated 9 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Cleans well.

Report a concern   January 7, 2015 — Rated 6 out of 10 by S.Q. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

After my carpet dried, there was a sticky film all over and although, most of that is gone by vacuuming many times, it is very stiff and hard. It seems like there is a lot of residue on the carpet and I have had my carpets cleaned several times.

Report a concern   January 7, 2015 — Rated 9 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

I have used you for years. I like that the carpet feels so soft and clean. This time however, the walk way into the bedroom was not clean. When it dried it was abvious it needed to be gone over again. Also, most the carpet was super wet. It took 2 days to dry while running the air conditioner. There were also spots that the carpet was so dry I wondered it they had been gone over at all behind doors and so on.

Report a concern   January 7, 2015 — Rated 10 out of 10 by L.A.W. Zerorez Los Angeles
What do you like about our products and services?

Techs are polite and professional. The carpet stays clean longer than other services that I have tried in the past.

Report a concern   January 7, 2015 — Rated 9 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Everything is clean. The service man came on time.

Report a concern   January 7, 2015 — Rated 10 out of 10 by Greg Board Zerorez Los Angeles
What do you like about our products and services?

In this case, you went above and beyond the cal of duty. We have used your services and recommended them to friends for a number of years. This past week, we arrived at our San Clemente condo to find a leak through the ceiling from the second floor. Fortunately, we caught it at an early stage, but our area carpet under the leak was soaked and stained. We called your office and explained the situation. Eric cam out and picked our carpet up and returned it to your facility for cleaning and drying. Everything is back to normal now and we are not facing a very expensive carpet replacement. Your ability to respond to our urgent requirement was exceptional.

Report a concern   January 6, 2015 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

There is no residue left behind to attract dirt. The carpet stays cleaner longer.

Report a concern   January 6, 2015 — Rated 10 out of 10 by Janice Flavin Zerorez Los Angeles
What do you like about our products and services?

The carpet looks good much longer than it does when my former carpet cleaner cleaned it. I've recommended you to many people I know. You are the best!! Happy New Year!

Report a concern   January 6, 2015 — Rated 10 out of 10 by Sandra McCarthy Zerorez Los Angeles
What do you like about our products and services?

I like the fact that our carpets look new after they are cleaned. I also appreciate the promptness of the technician. Keith called to let me know when he would arrive and did so right on time.

Report a concern   January 6, 2015 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

Chemical free. Dried quickly.

Report a concern   January 6, 2015 — Rated 10 out of 10 by L.J.L. Zerorez Los Angeles
What do you like about our products and services?

Thoroughness. Bryan was outstanding.

Report a concern   January 6, 2015 — Rated 10 out of 10 by C.F.P. Zerorez Los Angeles
What do you like about our products and services?

Fast, friendly, and the carpets are CLEAN!...no resurfacing of any stains.

Report a concern   January 5, 2015 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

No soap residue and great customer service and friendly workers!

Report a concern   January 5, 2015 — Rated 10 out of 10 by J.C.D. Zerorez Los Angeles
What do you like about our products and services?

good customer care

Report a concern   January 5, 2015 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

The rugs look great and the service was a 10+

Report a concern   January 4, 2015 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

We are happy with the results of the cleaning and the technician performing the cleaning was very helpful and professional.

Report a concern   January 4, 2015 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

Very efficient serviceman.

Report a concern   January 4, 2015 — Rated 10 out of 10 by I.H. Zerorez Los Angeles
What do you like about our products and services?

The carpets were truly clean and did not have a slick or soapy feel to them after the cleaning!

Report a concern   January 4, 2015 — Rated 10 out of 10 by K.S.S. Zerorez Los Angeles
What do you like about our products and services?

You are very accommodating to schedules and love that your products are safe and our carpet has come out looking new again.

Report a concern   January 4, 2015 — Rated 10 out of 10 by F.B. Zerorez Los Angeles
What do you like about our products and services?

We have always been very satisfied with how well our carpets were cleaned.

However, this time we had 2 large lounge chairs cleaned also and the piping on one of the chair arms was not completely cleaned. I waited to comment until I was sure the chair was dry and I could be certain the darkness wasn't just moisture.

Report a concern   January 4, 2015 — Rated 9 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

Clean and efficient. Worker was professional.

Report a concern   January 4, 2015 — Rated 10 out of 10 by Sam Mecey Zerorez Los Angeles
What do you like about our products and services?

We like the alikline water used to clean

Report a concern   January 4, 2015 — Rated 10 out of 10 by B.F. Zerorez Los Angeles
What do you like about our products and services?

Just having my carpet cleaned makes my whole house feel clean!!!

Report a concern   January 3, 2015 — Rated 10 out of 10 by Doris Branscombe Zerorez Los Angeles
What do you like about our products and services?

I liked the ease of drying and how clean everything came out. I like Brian who did a great job, he was clean and friendly.


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