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based on 32815 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
how you make the carpets look almost like new.
Arrived on time. Did a great job.
Shocking how great my carpet looks....i can only hope it stays that way. Gill was superb!!
The technictions are very polite and helpful. The job that they do is very professional and is the best carpet cleaning I have every had done.
Everything!
Did a wonderful job. Will use Zerorez again.
Dana did THE best job ever done on my carpets.
Our carpets are cleaner than they have been in years.
Disappointed that ceramic tile was not able to be cleaned, but appreciate their honesty about possible negative results if they tried.
Quick, professional and well done.
Great customer service, arrives on time, and the carpet and tile grout looks great. The Zerorez employee Gil was friendly, informative and efficient.
I appreciate that your products are soap-free and with two dogs in my home it's also important that they're pet safe. Your Technician, Robert, is wonderful. He is absolutely professional and has the knowledge and experience I was looking for to safely clean silk fabric upholstery. Both products and services are rated a "10".
No soaps or cleaners were used, and you let me decline the "protectant".
In addition to the concept of zero residue, our tile flooring has number marks on it from previous moves of an old piano with iron caster. The technician tried several methods and spent the time to remove those marks. It took some "out of the box" thinking and demonstrated to me true professionalism and customer service. Thanks.
good service and good work.
No chemicals and all the spots come out and stay gone for a long time.
Larry gave us terrific service and results. Pet stains were completely removed and the carpet repair was well done. This is the best professional results that we have had at any time.
I like how well they work! I like that there are no chemicals used in cleaning and that your technicians are all wonderful and courteous. I've never had a bad experience in all the years I've used Zerorez. My only "complaint" is that you do such a good job, my 13 year old carpets look nearly new and still have quite a few years of wear left before I will need to replace them!
fair pricing, prompt service, friendly technician
The Service was excellent as well as the technician. The products to remove the stains from our Pet worked very well in restoring the carpet to original condition.
very clean and prompt service, well mannered people.
Professional, efficient and knowledgeable about the care of flooring. Carpet came out clean and dried relatively quickly.
Clean Carpets!
Floor was cleaned. But was left looking worse then it was looking before. It had white residue left all over. I rented a machine from homedepot myself and cleaned and buffed the floor. Now although it has a lot of scratches, it has a nice shine to it. Looks so much better now. I got your info from kfi, I am very disappointed.Not worth the 349.00 I had to pay. I am a contractor and this house was my customers. It was very embarassing when he came to me about the floor.thank you, Name removed
Prompt and a very good result!
Although we had a problem with the initial way that our wood floors were taken care of, Zerorez made every effort to fix the problem. One of the managers, Justin, personally drove to our home and spent 3 hours making sure that the job was done right. Our wood floors look like they did when we installed them 8 years ago. Your company has great customer service and the pricing is fantastic. Not only will we use your services in the future, but we will also tell our friends and family what a great and thorough job they will get when they use Zerorez.
Service was exemplary. My last experience was less than satisfactory but this time I was very impressed with Robert, the job he did & his knowledge of the cleaning process & products. When next I call, I hope he will return. (But maybe the carpets will stay clean awhile!)
Works!
Their willingness to please you and to make your home presentable for all occasions.
I like that you do not use chemicals. Our service provider was Michael and he provider excellent customer service. Very happy with your service.
So far the carpet looks brand new.