Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32817 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 31, 2014 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

Products are safe, non toxic and work! Your commitment to your customers is outstanding !
Report a concern   July 31, 2014 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Scheduling was easy, prices were competitive, and service was good. He answered all of my questions.
Report a concern   July 31, 2014 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Larry
Report a concern   July 31, 2014 — Rated 9 out of 10 by Kathleen Schwenke Zerorez Los Angeles
What do you like about our products and services?

Natural products used and service was excellent.
Report a concern   July 31, 2014 — Rated 10 out of 10 by G.C. Zerorez Los Angeles
What do you like about our products and services?

Carpet, area rugs and furniture look great.
Sal was very professional
Report a concern   July 31, 2014 — Rated 10 out of 10 by Sharyl Collin Zerorez Los Angeles
What do you like about our products and services?

They clean well, your technicians communicate clearly and advise of the status from the morning they are due to arrive.
Report a concern   July 31, 2014 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Arrived on time, pleasant and professional. Could not have had a better experience! I will happily refer all my friends!
Report a concern   July 31, 2014 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

You are so thorough and your technicians are very professional.
Sal was great!
Report a concern   July 31, 2014 — Rated 10 out of 10 by S.M.S.C. Zerorez Los Angeles
What do you like about our products and services?

Like the fact that soap is not used. Your technician, Dennis, was the best ever. He spent the necessary time and didn't stop until we were spotless. Thank You.
Report a concern   July 31, 2014 — Rated 2 out of 10 by B.Y. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The price varied from the phone call to the technician. The cost was too high to have the RV and boat done together. Just did the boat. then after coming home from work and putting the cover back on the boat it was noticed that your truck leaked hydraulic fluid in a puddle about 12 x 6 inches on the driveway....
Report a concern   July 31, 2014 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

You arrive on time, and do your job.
Report a concern   July 31, 2014 — Rated 7 out of 10 by A.Y. Zerorez Los Angeles
What could we do to improve?

Your technician did a good job. However, there is a round spot about a foot in diameter in the master bedroom that can be seen after two days. Thought it was just an extra wet area, but it is still visible. Housekeeping comes on Fri. and I'll see if vacuuming makes a difference. If not, it will need added attention.
Report a concern   July 31, 2014 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Michael was my tech guy and he did an amazing job cleaning my carpet. Michael arrived early and finished the job in a very timely manner. He was very thorough in cleaning my carpet (it looks amazing), I am VERY happy with the results. In addition, Michael even gave me some recommendations on what type of cleaner I should use for spot treatment (I have 2 cats who sometimes throw up hairballs on the carpet). Michael was very knowledgeable, friendly, and professional.
Report a concern   July 31, 2014 — Rated 10 out of 10 by A.K. Zerorez Los Angeles
What do you like about our products and services?

Professionalism of the technician who comes to our home.

This is the third time Brett Spence has worked with us. He does an outstanding job and explains how we can keep our carpet cleaner....longer. The service is always neat and care is taken to protect our furniture. It is always a pleasure to have Brett bring the Zerorez cleaning to our home. Thank you.
Report a concern   July 31, 2014 — Rated 10 out of 10 by John Zagajeski Zerorez Los Angeles
What do you like about our products and services?

very profesional no B.S. sales tactics
Report a concern   July 31, 2014 — Rated 10 out of 10 by Y.C. Zerorez Los Angeles
What do you like about our products and services?

Friendly technician, punctual, and very satisfied with the results.
Report a concern   July 31, 2014 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Get all spots out and. Carpet dries quickly
Report a concern   July 30, 2014 — Rated 10 out of 10 by Cynthia Droeger Zerorez Los Angeles
What do you like about our products and services?

Prompt service, hard working technician, good product-all the spots and stains came out of the carpet.
Report a concern   July 30, 2014 — Rated 10 out of 10 by N.W. Zerorez Los Angeles
What do you like about our products and services?

1. You were very kind when I had to reschedule 2 times. 2. Your technician (Gil) called when he was on his way, got here when he said he would. 3. He listened to my questions and concerns about my carpet and possible cleaning of my chairs. 4. He did an outstanding job. 5. He took his time, was thorough, had me check each room to make sure nothing was missed or needed more cleaning. 6. He did not try to sell me other services, but when I asked about Scotch Guarding, he said it would be a good idea.
Report a concern   July 30, 2014 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

On time. Great techs. Great results.
Report a concern   July 30, 2014 — Rated 10 out of 10 by Olive Dysart Zerorez Los Angeles
What do you like about our products and services?

I like the fact that my carpets get clean and stay that way for several months.
Report a concern   July 30, 2014 — Rated 7 out of 10 by D.M.S. Zerorez Los Angeles
What could we do to improve?

Tile job was great! , The carpet in the family room not so much.
Report a concern   July 30, 2014 — Rated 10 out of 10 by G.C.O.O. Zerorez Los Angeles
What do you like about our products and services?

Clean Carpets! No residue!
Report a concern   July 30, 2014 — Rated 10 out of 10 by R.D. Zerorez Los Angeles
What do you like about our products and services?

I have a have a baby who is getting ready to crawl soon and I wanted to get my carpets cleaned professionally but I didn't wan all the chemicals. I good friend of mine recommended Zerorez. Our carpet is high quality but it's getting older and has seen better days so I didn't have great expectations. When the carpets were dried I was blown away by how great they looked! Plus I loved how fresh and clean my house smelled with out the need of chemicals. The associate who came out was very nice and professional too. I am so happy and will define be using Zerorez in the future as well as recommending them to all of my friends and family!
Report a concern   July 30, 2014 — Rated 10 out of 10 by S.I. Zerorez Los Angeles
What do you like about our products and services?

my 10 yr old carpet looks new again.
Report a concern   July 30, 2014 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

The only thing I noticed that the chemicals that were used on my carpet, it attracted ants.
Report a concern   July 29, 2014 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Robert is fantastic. We are in our 90's and having the carpeting clean can be a difficult chore for us. Robert makes it so easy! He does a fantastic job, is so pleasant I enjoy his being here. The carpet and tile looks beautiful. My husband has had couple of strokes. Therefore he shuffles and drags his feet. The carpet and tile get really filthy. Robert gets them sparkling clean.
Report a concern   July 29, 2014 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Fast service that left carpet very clean. Mike was great!
Report a concern   July 29, 2014 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

The service person was on time and very professional. Our carpets look like new again.
Report a concern   July 29, 2014 — Rated 10 out of 10 by Catherine Leonard Zerorez Los Angeles
What do you like about our products and services?

Service professionals are consistently hard working and personable. I have never been disappointed by the work that is done or the communication with the techs. We're repeat customers of Zerorez and will continue to be so.

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