Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34865 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 10, 2015 — Rated 10 out of 10 by C.I. Zerorez Los Angeles
What do you like about our products and services?

Darnell really did a great job. Your lucky to have him as an employee. I will ask for him again.

Report a concern   April 10, 2015 — Rated 10 out of 10 by C.Y. Zerorez Los Angeles
What do you like about our products and services?

We were very happy with the results of the cleaning! Like your ad states, there is no residue on the carpets and that is what I wanted!
Our guy, Brett, was so courteous and sweet. We are thrilled. Thank you!

Report a concern   April 10, 2015 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

The lack of residue and the great technicians. They get all the spots out and the carpets look great. A little on the high side but I think, in the end, you get what you've paid for. Larry and Keith are super great!

Report a concern   April 10, 2015 — Rated 10 out of 10 by K.T. Zerorez Los Angeles
What do you like about our products and services?

Chemical free, efficient, friendly, does great job!!!

Report a concern   April 10, 2015 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Service was fantastic. Daniel was there when he said he would be there. Went above and beyond his normal time spent on the job. He was on his knees with a brush scrubing our grout.

Report a concern   April 10, 2015 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Dennis Smith was very professional. He called to update me on his arrival time. My carpets look terrific and they were dry MUCH sooner than any other service I have used in the past. I will use this service again.

Report a concern   April 10, 2015 — Rated 10 out of 10 by Scott Woodring Zerorez Los Angeles
What do you like about our products and services?

The carpet cleaning turned out better than expected. Brian took his time and did a great job!!

Report a concern   April 10, 2015 — Rated 10 out of 10 by Kathy Mazzaro Zerorez Los Angeles
What do you like about our products and services?

Excellent carpet cleaning. Had 20 year old sofa cleaned. Looks good as new!

Report a concern   April 9, 2015 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

quick service and quick dry

Report a concern   April 9, 2015 — Rated 10 out of 10 by H.D. Zerorez Los Angeles
What do you like about our products and services?

We were very impressed with Daniel's service. He was punctual, professional, and showed genuine care for his work. We appreciated the extra time needed to make our stairs look wonderful. We were drawn to your product because our carpets are left relatively dry once you finish and it is comparatively, a superior method of cleaning.

Report a concern   April 9, 2015 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

I like that they are non-toxic and green.

Report a concern   April 9, 2015 — Rated 10 out of 10 by Fran Seiford Zerorez Los Angeles
What do you like about our products and services?

I was amazed how many old stains came right up with the basic cleaning.

Report a concern   April 9, 2015 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

Very good job cleaning the carpets!

Report a concern   April 9, 2015 — Rated 10 out of 10 by Kathy Durocher Zerorez Los Angeles
What do you like about our products and services?

The courteousness and knowledge of the personnel and, of course, the fact that the stains aren't coming back as badly or as quickly as they did with Stanley Steamer.

Report a concern   April 9, 2015 — Rated 7 out of 10 by P.S. Zerorez Los Angeles
What could we do to improve?

Pricing is very expensive.

Report a concern   April 9, 2015 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

One of the best things re your product is effective and fast drying it is.
Your people that have come to us are always pleasant and efficient!

We appreciate this kind of service.

Report a concern   April 9, 2015 — Rated 9 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

dries fast with no residue

Report a concern   April 9, 2015 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

Clean, efficient, no odor and everything sparkles afterward

Report a concern   April 9, 2015 — Rated 0 out of 10 by L.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

you can see marks on my carpet where they used the hose/vacuum-it looks dirty-there was water marks all over our leather couch by where they cleaned-did not get up spots as Haines & Cross had done in the past

Report a concern   April 9, 2015 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Professional service and product really cleans well. All stains are removed very well.

Report a concern   April 9, 2015 — Rated 10 out of 10 by Sandra Schmitt Zerorez Los Angeles
What do you like about our products and services?

Your technicians are very professional, respectful and courteous. They know the job, carpets and common problems that family and pets cause on rugs and how to solve them. They are very good at providing customer education. This is consistent with all your staff. Ive been a zerorez customer for several years and you have never failed to be consistent. That is a successful business model. I am glad to see a repeatable, predictable, successful model work as evidenced by your business growth. Stay true to that and you will continue to succeed.

Report a concern   April 8, 2015 — Rated 10 out of 10 by Katherine Enders Zerorez Los Angeles
What do you like about our products and services?

Clean, courteous workers.
My fairly old carpet looks so clean. I was considering replacing it but after Zerorez it will do for a few more years.
Also had all the tile cleaned this time. It looks new also.
I love Zerorez.

Report a concern   April 8, 2015 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

It cleans without chemicals. The people are great!

Report a concern   April 8, 2015 — Rated 10 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

The gentleman that cleaned our carpet was kind and professional and will request him for our next cleaning. Thank you!

Report a concern   April 8, 2015 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

No residue from chemicals with carpet cleaning.

Report a concern   April 8, 2015 — Rated 10 out of 10 by Jim & Elaine Woodall Zerorez Los Angeles
What do you like about our products and services?

always on time and a complete job!

Report a concern   April 8, 2015 — Rated 10 out of 10 by Aaron Watson Zerorez Los Angeles
What do you like about our products and services?

Everything is cleaned well and my carpet is not left feeling all hard.

Report a concern   April 8, 2015 — Rated 10 out of 10 by Ashley Allred Zerorez Los Angeles
What do you like about our products and services?

All natural and says clean without same stains coming back

Report a concern   April 8, 2015 — Rated 10 out of 10 by Ann Snider Zerorez Los Angeles
What do you like about our products and services?

Eco friendly, odorless, no soap, dries fast. Your servicemen are thorough and competent as well as super nice and friendly.
This is my third year using Zerorez and I plan to continue doing so every year. My area rugs look new and my wood floors look
like when I moved in (24 years ago ! ).

Report a concern   April 8, 2015 — Rated 9 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Our tile floor was sparkling clean and the service provider was very friendly.


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