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32818 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals and very effective at getting the carpet clean.
Maybe have more offers that we could take advantage of especially repeat clients.
It does what it advertises
Great cleaning, courteous, and conscientious.
We got an excellent service past Saturday. Our sanitation lead, Vicky, told me to thank the special technician's service for her. Very knowledgeable and professional. Thank you for serving our business over 7 years.
Le Chef Bakery
On time, clean up after yourselves, and give some good advice.
no shampoo mess left behind
Dennis, the service tech was very professional and friendly. He explained the whole process and gave tips on cleaning up any future stains left by our daughter or dog.
Everything came out VERY clean! Dennis Smith was extremely polite and boy did he work hard and it paid off. My tile looks brand new! I will definitely schedule this again.
It works!
technicians know what to do and listen. company is on time, product is quality.
Daniel was very professional and took the time to explain to me the process from start to finish as he was cleaning our carpets.
It works on the spots.
Great quality job!
I was originally drawn to this company because of their use of the alkaline water. My son has very bad allergies and we didn't want to risk exposing him to any new chemicals. The staff was amazing and quick. I called on a tues and was able to get a Saturday appt. The service technician was friendly and got the job done in an hr and a half. I was greatly impressed and I will be recommend them to all my friends.
Non toxic, technician was well-informed, on time, friendly
The technician Dana was excellent. We would want him again. He did an excellent job, our carpets have never been cleaned so well.
Thank you.
The technician was incredibly professional and the results were better than expected
Better gauge the time needed for the job. It was underestimated in my case and he had to return on another day to finish the job.
This was my second time using Zerorez.....one week after having all the carpets cleaned by Zerorez. My husband and grandson spilled Fruit Punch on a mostly white carpet. After trying to clean the large spot, I thought I had succeeded. The next day, it was bright bright red!
Zerorez came out a few days later...their tech spent quite awhile cleaning it and though I had doubts, it looks absolutely perfect and new!! You would never know that it was deeply RED.
Our carpets look brand new, w/o any of that stickiness that comes after regular shampooing.
Why would I ever call anyone else??!!
Also, there will never be any colored liquids in the living room again! :)
Dedication to service
On time/ curtious/ thoughtful/ concerate/ careful and do a super job!!! carpet looks as good as new.
I love the fact that there is no chemical odor that accompanies clean carpets. The representatives are always on time and extremely gracious and anxious to please their customer. It is a joy to have worked with Zerorez for many years.
Thank you!
Robert is great. Love it when it comes to the house!
The carpets are clean and fresh smelling. The associate was very friendly!
Excellent results, carpet looks great. The technician was professional and polite and on time. Very pleased with service.
Very good work and makes no promises that they cannot keep.
The gentleman who cleaned our carpet this time was absolutely the best!!!! Our carpet hasn't ever looked this clean with any of the other cleaners we've had at Zerorez. He took time to remove the excess water. During our last cleaning, the worker from Zerorez left so much water in our carpet! It took three days to dry!!! This time, it dried in about 6 or 7 hrs! T
Products: they work! The carpet is clean!
Service: on time, friendly, and professional!
The technician arrives on time, he's friendly, professional and does a great job