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based on 34873 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well, I like my local Zerorez in Laguna Niguel. All the people that come out to clean our carpet do a good job, put corner bumbers, are polite and do a good job.
We needed our marble restored after 15 years of not restoring, just trying to keep it clean. It got to the point we just could not get it shiney anymore.
Robert Keith came to do the job we have needed for so long! He is very professional and polite. He taped off all the carpet areas and made sure nothing would get wrecked from his job. He was at our house from about 11am to 6pm-constantly working hard. He didn't stand around and talk and we really appreciated it. He did explain all the techinical issues of what he was doing for me before my husband got home and I was able to understand it very well. This was our 2018 present! My husband got home and we could not believe how beautiful our old mable could look! So shiney the dreaded dull marks were grounded out. I can't stop looking at how good it looks! It was all around a pleasurable experience to have Robert do this. He's a keeper...
My couch has dark streaking stains from the cleaning. I requested a supervisor to return to clean the couch again. I hope the stains come out of the couch. It looks worse than it did before the cleaning. I'm very unhappy with the results of the cleaning.
Prompt and employees are polite and hard working. Edwardo was great and last time we had Jonathan who I was told doesn't work for you anymore, to bad.
Eduardo was very professional, attentive and did a great job. The carpet looked wonderful and he was a delight to work with.
Matt was an excellent tech. He cleaned all the areas beautifully, was polite, gracious, and very helpful. We already recommend your company and will continue to do so. See you again soon.
Very professional and carpets look amazing!
Easy to schedule - tech arrived on time - he took good care of our property - carpet came out beautifully - reasonably priced - no chemical smell afterwards
Matt Hammond is the best service representative a company could ask for, thank you.
Name removed Newport Beach
On time, professional, and thorough. The carpet is spotless. Juan did a terrific job.
I love Zerorez. We use it every year on our rental! Yes, we use our own money to make our home look fabulous.
Zerorez was and always will be Heaven Sent to us; there is no way we would ever use any other Carpet Cleaners.
They are worth their weight in GOLD
You could redo my living room and hallway. I paid 199.00 dollars to have your company clean them but looks like there was no cleaner applied. This was done before the holidays. I had heard good things about your company but was really disappointed when I saw the results.
I really like that your product is green, but effective. Livingston was my technician, and he was professional and very friendly. I would use you again!!!
We were very impressed with the service tech Alex. He explained everything and went through all the pricing before starting his work. He was very informative as to how your company is different from others with cleaning carpet and got us very interested in the disinfecting program that we now made an appointment.for next week. Alex is great representation of your company. Having been self-employed with employees you always wonder if they are representing who you really are and I'd say he definitely is.
Great service. Very courteous and helpful technician. Will call again.
Love your natural products and great service! Yes!
The carpets come out better than anyone we've ever used!
Robert was great! Thank you
We were so impressed with Robert's work that we called him back to clean the rest of our travertine.
The technician was really accommodating of the parking situation and did an excellent job!
I used Zerorez to clean the carpets in my parents' home. My parents are now sensitive to strong fragrances. We were very pleased with light scent of carpet when the technician finished. Thank you.
Great job cleaning, courteous professional service man, Matt, did a wonderful job. We have used Zerorez several times before and I've always been very pleased with the results.
We are very happy with the service and our carpets look great. If there was a way to return the rugs to the classroom so that everything is ready to go when teacher return, that would be even better!
Thank you!
Professional work and excellent quality.
Absolutely 1st Class service! Thank You
Professionalism and a job well done
The service technician was excellent! He was very professional, knowledgeable, and friendly. Customer service was EXCELLENT!
THANK YOU Zerorez for refreshing our home. Very happy and satisfied with the service, from scheduling all the way to the actual cleaning. Your team is top notch, very friendly, sincere, and professional! Cleaning system is simple, fast and effective. Robert did a Splendid job, courteous, efficient, and even offered helpful advise and tips on overall cleaning and protecting rugs and carpets. He even cleaned a rug i forgot to include, without saying anything because his goal is to clean what he can, and not adding any cost. Very happy, will recommend to my friends and ill be a repeat customer for sure :). Thank you Zerorez!
Your associates liked working for the company and did a professional job.
Excellent service