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based on 32860 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
1.) on time, 2.) excellent Job, 3.) friendly and profressional staff.! I gladly recommend Zerorez to everyone that I know that needs flooring cleaned.
Floors look great and stay clean much longer. Very professional staff.
definite changes in scheduling, not for the better. seem to lag in return call time and hard pressed to get a live person when calling in.
The carpet had all of the stains removed as promised. There were some pet markings and spots and they are all gone now.
Very reliable and cleaned what we had discussed the day prior. We have been using Zerorez not only for our office carpet but also for our condominium units that we own.
I can't see using another company for our carpet needs!
I want to let u know your employee did very good job on our carpets..He had mechanical problems with the truck..It wouldnt start for some time then when it did the idle was irregular and it would die..He called office and was told to jiggle some wires and call mechanic, which he did and left 2 messages with no return call..I was able to help him and we finally got truck running so he could clean our carpets..
clean and efficient.
Prompt and clean friendly techs
No residue from chemicals and soaps.
calling and confirming beforehand, showing up on time and very professional.
no terrible chemicals. high quality cleaning
quick and efficient
Very impressed with the customer service provided by Sal. He was very knowledgeable and friendly. Was impressed by how clean my stairs got. It was amazing. My kitchen floor looked amazing. Can't wait to have my sofa cleaned.
I like the confirmations, the phone call from the tech when he's on his way, I liked the friendliness of each representative I spoke with, and I liked that my carpets were cleaned well and the spills were carefully tended to. Good job and good product.
quick, courteous, cleaned very dirty tile. Looked new. technician Daniel was very nice.
service person was polite and on time
Nice job and very nice people to deal with
Like that there is it is free of soap products and soap residue (at least that is what I was told) hope that is true and that is what your name stands for. zerorez The tech calls a day before to confirm appointment and calls when on the way to your home. The tech is knowledgeable and service is good. Promotion is a bit misleading as it was promoted at $199 but then it was another $94 for special water needed for my carpeting. I think I should have been told about this. What good is cleaning the carpeting without the necessary cleaning products??? Shame.
a strong steam cleaning of carpet
The results are fantastic!
They dry fast and they don't smell, carpet is not crunchy after!
Our carpet is still dirty.
Friendly, prompt service. Employees are polite and professional.
efficient, courtesy and cleans up
They really clean the dirt out
Your technicians are on time and do an excellent cleaning job.
Carpets are clean and no chemical smell
Worked well. The tech was excellent!!
Rolando was awesome. Clear on his expectations for our cleaning and gave tips on how to deal with future accidents.
The system you used to clean our carpets was more effective than other companies, and Brett Spence, our technician, was courteous and quite professional. One thing we didn't ask Brett was do you provide any spot remover for difficult stains? Let us know. Thanks.