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32860 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets are so clean and feel great!
I had never tried Zerorez to clean before.
All I can say is that I was so impressed and
pleasantly surprised. Jonathan, your service
Rep was not only informative, positive and
dilegent but was so proud of his work!
My carpets were really, really dirty due to kids,
my dog and everything in between but Jonathan
assured me I had nothing to worry about and it
was so true! They are like new!
I'd reccommend Zerorez and Jonathan to any of
friends and I'm going to get him back to clean
my kitchen and bathroom tiles, wood floors,
Which from your commercials I didn't even know
you treated!
Thank you Jonathan and Zerorez!!!
Technicians are always prompt, friendly, and do an excellent job. Daniel was here last week, and was so personable and did a great job of cleaning our carpets. We've been using Zerorez for years and will continue to do so. Love those $50 off coupons!!
Sandra. Orange County
Had a problem the day I was scheduled because your truck ran out of water, but two days later when we reschedule d Marcelo came and did a great job!
Customer service was very friendly and professional. Not to mention the end result is amazing! Very happy and highly recommend.
timely and you do a great job!
All around great service. Your technician Sal was on time friendly, knowledgable, efficient and extremely neat. He explained exactly what he was going to do, the products he was using and made suggestions and recommendations on cleaning a particular item. Best of all the carpets came out beyond my expectations. Won't hesitate to use you again.
The technician, Robert, is the best and he always does an excellent job.
all the best thing I an do
You're very professional and your cleaning is excellent!
Marcel did an amazing job and did not miss a square inch of carpet. Wonderful work ethic and attitude.
No chemicals, great service
Daniel was extremely professional and thorough. Would definitely request him again!
Prompt (email confirmation/voice mails re: services upcoming and/or confirmed), courteous, attention to detail. As I talked with Robert (technician/specialist), I mentioned how much I noticed and liked Eric's marketing for Zerorez! An easy read. Short. Precise and to the point. What's not to like about Zerorez. . . this is my 3rd time for service and I have referred this service out to my friends/family.
Carpet cleaner was professional and worked with us to move furniture and other items. Went the extra mile to make sure that we were satisfied. Was personable and friendly. We have used Zerorez for years with really good results. This gentleman was probably our best. Thank you.
My carpets always look great after the technicians clean. I like that the technicians are professional, friendly, snd clean quickly.
Always does the job!
fast friendly reliable
Timely, efficient, reasonable price, excellent floor cleaning, personable technicians ...
It doesn't give me a headache with a strong chemical smell and it feels squeaky clean afterward.
Dries quickly and cleans very well.
The The carpets look good when done, and they are usually dry the next day.
Carpet wasn't as clean as I expected . Especially the stairs.
I had left a personal email ...did you read it? here it is again:
I would like to mention that Jonathan who came to our home for the carpet cleaning is a 5 Star worker an asset for your company! I will rate him 5 star for cleanliness, respect, kindness excellent job and care to details.
My husband and I have been more than happy and will recommend your services to others!
Trusted, great job
You were on time let us know when you were coming very through in your work very neat concerned about our kitty we have used your company many times over the years thank you for your service
No chemicals, fair price
The quality of service. The technician was friendly and took time to explain the process.
does not leave residue smells clean and cuts grease on carpet and leaves it very clean kid friendly. the tech. showed up on time and was very friendly neat and clean . was very clean when putting down all the hoses and protected the walls and furniture. Robert Keith and we will use him again and again. we would recommend to all are friends. and your company as will.
Your employees were very courteous And efficient!