- Phone: (949) 387-2222
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based on 34626 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service. Got rid of bad stains
Competent employee
Easy to set up appointment and service delivered on time
Marcel is the best. I had some serious problems with a sick pet, two rooms that were badly stained, and he did what he had to do to take care of the situation. I couldn't possibly be happier.
The quick process and a job that was well done. No mess and no fuss. This was our second time using the service and when time rolls around for another cleaning, we will call Zerorez.
My carpets are now very clean and soft.
Clean products used. The service personnel
Were very professional and thorough.
My technician Maurice was very kind and professional.
Prompt. Effiecient. Effective
I have been receiving services from your Company for several years now. Each and every time an excellent job has been done. The person doing the work was timely, and explained or answered any questions I may have had. I will definitely continue to call upon your company each year, or every other year depending on my budget. I have never been dis-satisfied.
The gentleman who was here July 1st, did everything professionally and with a good spirit..
Website is easy to use for an appointment. Like the way the carpet dries and the feel. Our tech Matt does a great job.
I was happy Jorge came back a second time, free of charge, to work on the stains that actually worsened following the first carpet cleaning. I was surprised this happened and he did say the carpet might look worse for awhile after that first cleaning. Which it certainly did. It still is not 100% but I appreciate his efforts and would recommend your company to others.
Your “New rules”apparently, are disappointing- not lifting or moving items and placing foam under them like i remember the company doing the prior times i used your services.
I regret I will not use your services again
Efficient, professional, courteous and moreover did a great job! Alex is the best !
Technician was great
Service was prompt and my carpets were cleaned throughly.
This was the second time I have used Zerorez, and I’m relieved to have found an honest company that stands behind its work. They treat their customers well and deliver prompt, high-quality results without pushing unnecessary add-ons.
Eduardo did a fabulous job on my dryer vents, and Julio was magnificent with my carpets. I highly recommend them!
I am very happy with the service. I recommended you to my next door neighbor and she was highly disappointed. She said the operator didn’t know what he was doing.
Good results
Professional and good for the enviorment
On time and professional. Got the job done quickly
Always on time. Fast and efficient
I liked the ease of making an appointment online. The person who showed up to service our carpets was professional and friendly. The carpets looked very good after they were cleaned. I would definitely use Zerorez again.
Good leader on this job at my residence. He was mentoring his new employee well. Very impressed.
great customer service and I am always satisfied with the job that they provides.
You do a good job and products are safe for pets.
I've used your company several times. The quality of work is great. My carpet is always so clean and not soaking wet.
I absolutely love my technician JORGE (Martinez?). He works so hard for me, doing MULTIPLE PASSES on trouble areas. He is sweating so much after the job because he has worked so much. I also LOVE ZEROREZ WATER. I definitely believe that it cleans better than regular water.
Your service is inarguably the best we’ve ever had. Marcel, the most professional, amiable technician I’ve ever encountered and the absolute best representation your company could ever have… do not lose him. You need more locations, invest in increased ROI. To think ZeroRez almost closed its doors. Just THE best!
A very thorough job was done by your technician. The carpet dries quickly which is a big plus.
The service was very good. The pricing is getting higher and seems to include really small areas.
Zerorez cleaned all of the carpeted areas in our house and 2 sofas. They also cleaned the grout on the kitchen and bathroom floors. They did a great job and I wouldn’t hesitate to recommend them.