What our clients think of us!

accommodating, friendly. carpets look great.

Eduardo called to say he was on his way and arrived to clean my carpets. He was on time he asked some questions and got right to work. He was working in tandem as I had a window cleaner scheduled for about the same time. They worked out and stayed out of each other’s way! Perfect
Eduardo did a great job making sure to put feet under some of my furniture and told me to give it 24 hours. I was careful and stayed off the carpet as best that I could, since I had the bedroom cleaned also I was so surprised how dry it felt already. My rooms look wonderful, great job as I expected! Thank you Zerorez

The technician arrived on time, was professional, friendly and efficient. The carpets look better now after the cleaning.

The service technicians were very attentive to providing excellent service. Also, explaining everthing.

Very polite and knowledgeable employee

The technician did his best, but some grout remained discolored. Not sure if an additional process could have removed the remaining stains.

Omg!! My guy was amazing and very professional! I had a situation where my internet was not working and I had to get on a conference call and he was so patient and worked with me..AND DID AN EXCELLENT JOB!! I will refer everytime..

Super friendly and on-time. They are quick, but efficient! Would definitely use again!

Everything

Really friendly service very professional and the carpets turned out. Great I would highly recommend.

Great technicians - knowledgeable, professional and kind. Like that you do not use soapy cleaners - the steam cleaning dries quickly. Rudy was our tech and this was at least the third time we have had him - he is great - a most valuable employee.

I like the employees and the cleaning process is quick and thorough with no odors.

I am very happy to use Zerorez I have used them for 18 years and the gentleman there
came to clean my carpet was very professional

The person who did my service didn’t understand what I wanted. He offered the carpet protection stuff but then didn’t apply it. Also, my bedroom now smells like a wet dog. I thought it would go away after it dried but it didn’t. This smell was not there before. Just frustrating.

Matt always does a great job. Appointments are quick with excellent customer service

The technician showed up on time and did a very thorough job cleaning my carpet. I will use them again. Thank you so much!

The service person was very nice and thoughtful and did a really good job of cleaning a very dirty carpet. I really appreciate what a nice job he did.

Sal was fantastic. On time, communicated extremely well, and was very clear what carpet he was going to clean and how much it was going to cost.

He did a wonderful job and was able to get alot of wear stains out. What we liked most was the absence of chemicals and smells. He was able to extract so much of the water so the carpet was barely damp when he was done.

Would recommend them to anyone who wants a company they can trust and work that is exceptional at a fair price.

I spoke with Carla from your Irvine office to schedule our recent carpet cleaning service. I have worked with Carla for past service appointments and have always been thoroughly pleased with her professional courtesy, consideration, empathy and assistance. For our original cleaning appointment, my wife and I were disappointed with the results in some respects. I discussed the circumstances and our feelings with Carla, and she kindly, and cheerfully, scheduled another service appointment for us to rectify the carpet areas of concern without additional charges. She assigned Matt to do the requested follow up work, and he was very cordial, pleasant and informative while doing an excellent job with the desired additional cleaning. We would like for Matt to do our carpeting cleaning work in the future.

With sincere appreciation to Carla, Matt and Zerorez for the noteworthy service and care provided to us,

Steven D. Telish
412 San Nicholas Court
Laguna Beach, CA 92651
Phone number removed

Friendly service. My carpets look great

Having the same technician reach time...Matt... he knows my needs, always on time, with a smile and total care for the job!

had three rooms done… I see a few spots still remain and I will be contacting Zero Rez. Will be booking more appointments for entire house to be done.

Good Service

The techs were very polite and efficient. From the website description of results, I expected the carpet to be dry (or nearly dry) in 2 to 3 hours. It was still wet 8 hours later and some spots didn't feel dry for 24 hours. This was a small condo with an unavoidable traffic pattern. The damp carpet got matted down in some areas that we couldn't avoid.

Our Tech was very nice and professional

Tech arrived onsite and on time. Very professional and provided many options. Carpet was bright and clean after he finished. Dried very well also.

Punctual, representative was on time.

Excellent on time service with knowledgeable staff. Thanks highly recommended.

The technician- he did a great job.

did not move any of my furniture, even small pieces. Asked my son to move dining room small chairs, did not move one of my chairs or foot stool, small table etc. cleaned around everything.
Bedroom did not expect to move my heavy king size bed, nothing moved. my cleaning lady moves dining room table and chairs, coffee table, all living room chairs and small tables. She moves bedroom pieces as well. My daughter has carpet cleaned and told not to move furniture as they do.
They also wondered about service fee, never had this charge. The man did good job getting extra hoses to my apt. and cleaning job, however certainly should have moved my furniture to clean under.