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based on 34627 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Consistent service. Always on time. The Technicians have always been professional and friendly. The carpet and rugs look great! I just recommended you to two neighbors in the last few days.
Very pleased with the service provided by your rep Jeff, thanks D.
I was pleased with the service, Francisco was a very polite man. I do have a couple of spots that I would like to have some of your cleaner so I can respray them, because the dark spots are appearing on the carpet! So can I purchase a bottle of your cleaner?
First name removed S.
Phone number removed
Work was done the day after I called. Will did a great job and got out stains that previous cleaners couldn’t. Almost dry by nighttime and completely dry by morning. My carpet looks fantastic.
Rudy was excellent, would like to have him come back again!
Friendly, knowledgeable, professional service. Very thorough and our carpets came out spotless. Major Kudos to Julio and Tyrone for the great experience.
Great service
Estimate was as least close to original price, though I paid for room I had described in original conversation.
Person who did the job was courteous, did not waste a lot of time haggling and did a thorough job.
Paying the bill was easy and appointment time was according to my needs. Thank you.
I like that there are no harsh chemicals in the product and the courteous technicians who do the work. Always on time and helpful!
Shout out to Jason who left our carpets impeccable!
Courteous, thorough, professional.
I love that rugs are naturally steam cleaned and that Marcel does such a wonderful, friendly job.
Excellent service
Aaron was very pleasant and hard working. He was easy to talk to. My carpet looks great.
I still have pet stains
Highly recommend this company. Very professional staff, carpet always turns out beautiful and dries quickly.
Xavier was very good, on time, and did a wonderful job cleaning. I would use him again. Thanks, First name removed
No chemicals are used
The service was excellent.
We are always very satisfied with the outcome.
Customer service and follow up was accurate and professional. The technician was experienced and ensured that I was satisfied with the estimate and the job itself. Carpet looks great! I would use Zerorez again
It works every time and the service is top notch.
Great service at a good price.
The technician was awesome
I have called Zerorez for carpet cleaning for the last few years. Their technicians are committed to doing excellent cleaning. Francisco, our technician, came Friday morning. We went through my home and I explained what I would like to be done. It was a year ago since the carpeting was cleaned. Francisco was courteous, listened to my descriptions, and followed through with cleaning that was needed. He added the protective finish, which I like to help preserve the life of the carpeting. He did an excellent job throughout the three rooms and hallway that he cleaned! He is detailed oriented and took care of problem areas. Our daughter came over this morning, looked around, and commented how nice the carpeting looked. She also uses Zerorez for her carpet cleaning needs. I highly recommend Zerorez, their products, and their technicians!
The worker and ease of making an appointment were fantastic. Our cleaner was on time and very professional and the work was immaculate.
Excellent friendly clean and competent workers and equipment..
I like the liquid solution you use. The technician that did the work was very professional and friendly. He knew his work and the results were spectacular!
I've used ZeroRez ever since the company began and have never had even 1 bad experience. Every experience with ZeroRez & tech that come to service our home has been FANTASTIC. I'm not given any caveat for this review, nor would I accept one. I'm thrilled with ZeroRez and will continue to use & refer them :) First name removed H
My nylon carpet feels little stiffer , not as soft as it was . The technician did a good job getting the stains out. I appreciated that it was done quite fast and efficiently. It was a reasonable price too.
Sincerely
Name removed