Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34665 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 28, 2023 — Rated 10 out of 10 by Sandra Walden Zerorez Los Angeles
What do you like about our products and services?

Our carpets were very dirty (we have 4 dogs) and Julio did a fantastic job - they are so clean, like new - and they smell wonderful!
Julio arrived on time, was very professional, knowledgeable, polite and friendly. He's the best!

Report a concern   June 28, 2023 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

Very happy with service.. carpets look amazing and so clean!! Seemed a bit expensive through. It took only an hour and a half with just one guy... We moved all the furniture and put it all back ourselves... Total cost was just under $300 for 5 rooms and a small hallway. But overall..... still pleased.

Report a concern   June 28, 2023 — Rated 10 out of 10 by D.E. Zerorez Los Angeles
What do you like about our products and services?

Very nice work!

Report a concern   June 28, 2023 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

I thought my technician worked very hard and did a great job. He was very friendly. First name removed Cesaro

Report a concern   June 28, 2023 — Rated 10 out of 10 by A.O.M. Zerorez Los Angeles
What do you like about our products and services?

Everything. Your employee was on time, friendly did great job.
Thank you Zerorez!

Report a concern   June 28, 2023 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Marcel works diligently and creates the cleanest carpets I have ever had!!! Thank you!

Report a concern   June 28, 2023 — Rated 10 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

Did a great job removing stains and making carpet look great again!!

Report a concern   June 28, 2023 — Rated 10 out of 10 by L.D. Zerorez Los Angeles
What do you like about our products and services?

CARPET TREATMENT WAS FAST DRYING. Service provider was pleasant and helpful.

Report a concern   June 27, 2023 — Rated 10 out of 10 by J.E.C. Zerorez Los Angeles
What do you like about our products and services?

Quick and really good

Report a concern   June 27, 2023 — Rated 10 out of 10 by Kym Cockrell Zerorez Los Angeles
What do you like about our products and services?

Great service - Jacob took his time and did a wonderful job!

Report a concern   June 27, 2023 — Rated 10 out of 10 by Diana Bolinger Zerorez Los Angeles
What do you like about our products and services?

Zerorez did a beautiful job cleaning our carpets. They even were able to get off some sticky candy stain in our child's room. The worker called to tell me the time he would arrive, which was during the time window given on making the appointment. He was thorough and courteous. I was charged the amount quoted. I highly recommend this company.

Report a concern   June 27, 2023 — Rated 10 out of 10 by Patty White Zerorez Los Angeles
What do you like about our products and services?

The staff has always been so professional and helpful. My carpets are very soft and clean. Booking is so convenient to my schedule.

Report a concern   June 27, 2023 — Rated 5 out of 10 by C.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

its now been a full day and a half since the tech left and my carpet is still really wet! I have had all windows doors and fans on non stop. Not happy how wet my carpet is after so many hours and so much breezy sunny weather and fans to help it along

Report a concern   June 27, 2023 — Rated 10 out of 10 by Dave McKechnie Zerorez Los Angeles
What do you like about our products and services?

On time, friendly and informative about the process, explained everything. Done quickly and a great job.

Report a concern   June 27, 2023 — Rated 10 out of 10 by Nancy Boyer Zerorez Los Angeles
What do you like about our products and services?

It's gets the carpets very clean, it's fast drying, and the srrvice is GREAT!

Report a concern   June 27, 2023 — Rated 8 out of 10 by C.B. Zerorez Los Angeles
What could we do to improve?

Very easy to book the appointment.
Over all good job.
Tech was polite and cleaned up after himself.

I would use you again... Thank you...

Report a concern   June 26, 2023 — Rated 10 out of 10 by Carla Moore Zerorez Los Angeles
What do you like about our products and services?

Easy to book - great technicians - overall excellent service

Report a concern   June 26, 2023 — Rated 4 out of 10 by D.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Carpets were cleaned to my satisfaction but it took two and a half days to to dry. Was told to be careful stepping on tile in entryway to put a towel or rug down of which i did.
The next morning my husband went to take a shower and when he stepped in he slipped and fell his whole body went down. He hit his head and whole body cut a finger. Thank God nothing broken or cut. It could have been much worse. It was a horrific sound and I had to help him get up. Needless to say he has been very sore and head hurts from time to time.

Report a concern   June 26, 2023 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Attendant called me to request an early arrival time and was very efficient in cleaning our carpet. I am very satisfied with his work and my carpet cleaning results.

Report a concern   June 26, 2023 — Rated 10 out of 10 by G.H. Zerorez Los Angeles
What do you like about our products and services?

Your services were very good. Tech was on time and did a great job..

Report a concern   June 26, 2023 — Rated 10 out of 10 by E.L. Zerorez Los Angeles
What do you like about our products and services?

Our first time to use this product. The service was great.

Report a concern   June 26, 2023 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Julio was great!

Report a concern   June 25, 2023 — Rated 10 out of 10 by Jeanne Gormick Zerorez Los Angeles
What do you like about our products and services?

Very professional. With couple very reasonable.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Joyce Ukropina Zerorez Los Angeles
What do you like about our products and services?

Honest about what you can and cannot do. But love the can do attitude.

Report a concern   June 25, 2023 — Rated 9 out of 10 by A.I. Zerorez Los Angeles
What do you like about our products and services?

reaosnable price good service

Report a concern   June 25, 2023 — Rated 10 out of 10 by Rosie Freitas Zerorez Los Angeles
What do you like about our products and services?

Our carpet doesn't attract the dirt after a Zerorez cleaning like it did with a cleaning from the other companies. And our carpet isn't "crunchy" after a Zerorez cleaning like it is after a cleaning from other companies. We've had our carpet 20 years and have only used Zerorez to clean it, except once when I messed up and called another big carpet cleaning company - that's when we ended up with crunchy carpet that attracted dirt and needed to be cleaned again in about two months. So I called Zerorez, told them what happened and they did an extra good job, got all the other company's soap out and our carpet is back to feeling and looking great! Been back to only Zerorez since and you'd never know our carpet is 20 years old!

Report a concern   June 24, 2023 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Julio was awesome! He was very knowledgeable and helpful with good advice. He was on time and very nice! Did a great job! The carpets looked new!

Report a concern   June 24, 2023 — Rated 10 out of 10 by C.O. Zerorez Los Angeles
What do you like about our products and services?

My carpets and tile look excellent! Alex did such a wonderful job, my house is ready for Summer!

Report a concern   June 24, 2023 — Rated 10 out of 10 by L.A.G.B. Zerorez Los Angeles
What do you like about our products and services?

Rudy the technician was very skilled and pleasant to be around. It was a fair price with the work I received. I have only used Zeroex to clean my carpets which were new in 2012. I have never used soap on my wool carpet - only Zeroez’s
filtered water. Carpet is looking nice again after cleaning.
Name removed

Report a concern   June 24, 2023 — Rated 10 out of 10 by Alan Szarowicz Zerorez Los Angeles
What do you like about our products and services?

Quality & Service performed.


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