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based on 34664 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet is eight years old but still has years of service ahead because Zerorez has kept it in excellent condition with cleaning and protecting.
Very professional, reliable and staff is incredibly friendly!
Matt did a great job, communicated effectively and has great eye for detail.
Always so kind and professional, which is so rare today
Dries quickly, doesn’t leave residue
Julio did a great job and was very professional.
Very thorough cleaning. Helpful suggestions on care of cleaned carpet. Friendly and courteous.
Quality work, professional, knowledgeable, on time, careful, offered solutions.
Cleaning very efficient and thorough.
ZeroRez system works! ZeroRez Tech, Marcel is excellent at getting the perfect outcome. The process last much, much longer than other steam cleaning methods.
I called Zerorez Los Angeles because I had a large area that my dog had urinated on and the smell was becoming overwhelming. Sal and a younger gentleman whose name I can't remember at the moment came at the set time. They were polite and respectful, and listened to my concerns about the urine smell, then explained the process to remove it clearly and thoroughly before beginning. I have several pieces of irreplaceable furniture that they took extra care to protect and avoid when cleaning the rest of the downstairs carpet. Overall the service was excellent. One thing that especially touched me was how Sal taught the other gentleman how to properly clean my sofa, explaining to him exactly what to look for and the best way to approach certain situations in a very clear, respectful manner. He could have just left the younger man on his own, but instead took the time to really teach him his craft. It was obvious to me from this encounter that Sal is very knowledgeable about his work and is proud to pass on his knowledge to the next generation. I made a point to mention this to Sal before he left. I've had a lot of different companies and people clean my carpet, but Sal and his partner were by far the best, most thorough team I've had. I'll be calling Zerorez Los Angeles, and Sal, back to clean my carpet again for sure!
They leave my carpet fresh, clean without residue, and they protect from further damage from my pets. I have used zerorez for years as recommended by my brother who laid carpet for a living. I’ve had different service reps, and all of them have been professional, efficient, and courteous.
Everything - no harsh chemicals, very friendly and competent workers, no sticky carpets afterwards!!
Yes, We like your services but the product made my father cough.
They arrived on time and went ahead and did a great job of cleaning ours carpets. Plus they were very knowledgeable about what and how to do the service… Thank you for having two great young men on your staff.
Name removed
Our technician was knowledgeable, friendly, timely, and experienced. I’ll use Zerorez again because if the service we received from Maurice North.
It is effecient, it doen't leave a residue, and my carpets look great.
Excellent service and workmanship
Edwardo was very professional and knowledgeable. He prepared what needed to be and got right to work. Did a fabulous job.
As usual your technician did a great job. He was very professional and courteous.
Service. The technician was timely, professional, and thorough.
Very professional and very clean. Rudy was just super. I was sure he wouldn’t be able to get 3 graphite marks out. But he sure did.
Jeremy Adams did wonderful job. I strongly recommend ZEROREZ.
very reasonably priced
Please email my receipt Thank you
Efficient, clean and courteous.
Puedo recomendarlo ampliamente … muy profesional, muy educado el técnico y su servicio fue como yo esperaba,
The technician as very professional and did a good job cleaning the carpet.
I was so thrilled I just think zero Rez is the best
Very friendly people. Respect my property