What our clients think of us!

Your technicians are always on time, friendly and do a great job.

Everything was really professional. I loved Maurice and will get service from him in the future

Good timely response

Technicians are good at what they do, polite, courteous & respectful of your home. I would highly recommend if you are looking for someone to clean your carpet

I don't think Zerore deserves a "10". A "20" would be closer to rating this company and its employees.

If someone is shopping for carpet and upholstery cleaning, they couldn't hire a better company than Zerorez. So affordable and efficient. No hard sales, hidden charges, or bait-and-switch BS, just great professional cleaning. They were right on time, very professional, friendly, and hard workers.

THE PRICE: It is so affordable that I will get my carpets cleaned TWICE a year by Zerorez. Lowest price I found on Yelp.

Upholstery Cleaning - Beyond a '10'. My couch looks better after they cleaned it than when I bought it. The texture was so soft, and the color was restored. Jeremy worked on it for 45 minutes and did a terrific cleaning job. Looks brand new.

Carpet - Another '10'+. The carpet was actually a shade lighter after Jeremy cleaned It. Not hard and stiff afterward, but soft and fluffy. Not soggy and wet. In fact, most of the carpet was dry within a few hours. I had a bad glue stain in one area. When he was done, it was like the stain never existed.
I have two dogs and a 4-month-old puppy. Guess what that means? Yeap, there were many accidents, but the carpet smelled like new when Jeremy got done. Not a stain anywhere.

BTW, I am NOT receiving any compensation for my comments. In my opinion, this company deserves a 20 rating.

I like the cleaning process and the cleaning system you use. It doesn't get the carpet soaked, also. I also thought the technician was very good at his job.

My carpet looks beautiful, gentlemen are pleasant to be around, and work very hard. Thank you.

Professional service carpet is clean no chemicals.

Technicians were professional and courteous. Carpets are beautiful after Zerorez treatment. Thank you!

superior cleaning; professional staff.

Exelent work

The technicians do a great job and cleaning job lasts a long time. I especially like the job done by Marcel and try to request him as our technician. He is thorough and pleasant. The technicians always arrive within the scheduled 2-hour window and call to confirm time of arrival. I have used no other carpet cleaning company for years now and will use only Zerorez.

Eduardo does a wonderful job, professional,always on time, and loves his job!

cleaning staff are pleasant & the ease to schedule and view prices on-line.

Zerorez did a great job.

I just had Zero Rez come out to clean my carpets and bathroom tile and it was a horrible experience. The website says there is a three-step process but they do not follow it. My family had to move our own furniture so the carpets could be cleaned underneath. I had to re-clean the tile with my steam mop and the pad was black. When they cleaned the bathtub shower tile they left the tub disgusting. They left brown drips all over the carpet which made it sticky and crunchy everywhere; I took a damp towel, barely rubbed and the towel became dark brown. DISGUSTING! When I called them back they gave attitude as they sent someone out to re-look at SOME of it and the technician called my family and carpets disgusting. EXTREMELY RUDE AND UNCALLED FOR! All of this commotion resulted in me having to take two more days off of work. The carpets are still NOT clean.

Please refund the cost of the service.

I do not trust you anymore.

They arrived on time, were fast and careful with furniture. drying time was at a minimum and price was fair. Great job.

My carpets were fairly wet when they finished but dried fairly quickly. They were able to get out all the stains, but with an extra charge.🤷‍♀️
Technicians were on time and very fast, maybe a little bit too fast.

Rudy was an amazing technician. Great service and work!

The extreme care given to other parts of my home to make sure nothing is upset or scratched. Very friendly technicians. the specials they run.

Professional, timely and great results.

Good job. Friendly workers.

The results I get x after a cleaning. The friendly service…punctuality

The tech is on time and professional.

No chemicals

I always appreciate Rudy because he listens and then does a marvelous !

You are friendly, professional, and the carpets are wonderfully clean (cleaner than any other company.)

We love that the cleaning solution is natural. It smells so fresh. And we love that there is zero residue.

Great service, very pleasant technicians, and a reasonable price. What could be better.

I don’t know how long we have used you but think it is 2005 or so. We have always had excellent service from booking to technician. There was one exception in 2011, but that was it.

We have had a 1 story home with 3 carpeted bedrooms and an area rug since we remodeled in 2016. So it’s pretty much the same job every time.

This week, we showed up at 11:49 for a 10-12AM slot, and the technician wanted to discuss my job and price, which I was surprised at. In the end he was looking at the wrong job, but ticked me off enough I just wanted him to leave. I ended up calling the office and talking to Brian, but the tech was so insistent on making his point he wasted 30 minutes on the phone and in debate, and then I had to get off a virtual meeting to call Brian.

I love your work, but I don’t want to call you again for service. This was a sour experience. You are too expensive to hAve dusted up my morning arguing with me on your own quiet process. Your tech insisted it should be $60 more and there was no consideration for my time or frustration.

The customer service