- Phone: (949) 387-2222
- Visit Website
based on 34664 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Due to the condition of my carpets my expectation was set very low. Surprisingly I was thrilled with the outcome!
Thank yo very much for a job well done.
I believe your product is gentle and thoroughly cleans my carpeting. I have used you exclusively for the life of my carpeting and when you are done, everything looks brand new. I am using you 18 years.
I was pleased with the service. Very nice technician.
Our serviceman Jeff did a very good job informing us on the procedure and what it entails. He was very clean when he was done. I was referred to Zerorez by my sister that has you’d them for over
20 years.
Great tech that did the work
Reliable, communicative, nice technicians.
No chemicals. Clean carpets
Great service, carpets/furniture are fantastic. Check back with me in a couple weeks for final rating.
Love the cleaning and the service.
Jeremy is AMAZING!
Fast, friendly, eager to help. Always a great experience. :)
Francisco was polite & did a great job.
Your employee, Jorge, is great!
Great job on the carpet, looks like brand new
Not only is the cleaning superior but the technician and customer support are kind and knowledgeable. I would not even consider using anyone else. Wonderful company!
Francisco , our technician, was right on Time ! He called before he arrived just like they said he would.. Francisco was very professional, very courteous, very knowledgeable, and respectful.
He worked very efficiently. We will certainly request to have Francisco return to our home for carpet maintenance. Francisco is certainly a True Asset to your Company. Our carpets look
wonderful.
Thank You.
Name removed
Invoice # 150845.
previous customer
Great service on time clean. Easy, no chemicals, no residue. Why any one use some thing different than this I won’t understand. Fantastic work and service.
I am so unhappy. they need to come back but not the same person.
as he brings the equipment to the room, he chips a portion of the wooden floor. when I bring it to his attention. He even does not say sorry.
he cleaned the front of the sofa and not the back. The back needs to be cleaned soon.
I love that you do not use any shampoo or chemicals. We were really having difficulty with a previous cleaner using chemicals and having tons of residue. Jacob was fast and friendly and will definitely hire him again!
No residue
Great job...Sal is the best!
Very friendly, and the service was just what I had expected. I'll be using them again.
Made no effort to clean areas that required minimal moving of things.Did not re do areas that were more soiled.Was superficial
The gentleman who helped us that day was professional and did a great job cleaning our carpet, floors and furniture. He was very thoughtful about cleaning everything up behind his work and even kept an eye out for our scared cats so they didn't run out the door while he was there! Thank you!
Eduardo the tech was very courteous, professional and thorough. It was my first time with Zerorez. It won't be my last.
Matt our technician was very professional and knowledgeable. Very nice. It was a very good experience. Our rugs look new!
Pleased with the carpet. The sectional is horrible. Could be because the guys had problems with the unit in the truck
It is all about the service rep who cleans the carpet! I had Francis and he did a marvelous job. I had someone in my last experience who was not satisfactory so I hesitated to call Zerorez again--but this experience was great. Thank Francis--San Clemente CA
Matt, our tech, is thorough and does a great job
Great service at a fair price.
The gentleman who came out to do my carpets was AMAZING!