What our clients think of us!

Immedservice sponsor, great customer service, pleasant technician.

Call center was informative to let us know just when to expect the technicians.
The technician was very friendly, fast and good.

All the above went very smoothly. Justin called to give a time frame of when to expect him. He was here well within that time. He was courteous, professional, and the job was throughly.

It was painless and paperless. Fast and efficient. Prompt and cordial.

Your technicians were extremely professional from their neat, clean uniforms to their professional manner and work. They clearly explained the process and charge for the additional process I requested. The carpets look beautiful the day after.

Last minute flexibility with starting two hours later
was needed and accommodated and appreciated
Also really like that the carpet mostly dried in about
24 hours

I'm very happy with the results of Zerorez on my furniture and stone floor! The technician Keith Armanza was curtious and professional.

Everyone was very nice and helpful. The carpet cleaning and repair came out wonderful.
Thank you.

Cleanest carpets that stayed clean the longest. extremely polite and courteous tech. Thank you!

I can't say enough about Zerorez! Roxanne, in the call center was extremely helpful, listening to my carpet issues, then based on my problem, sent a knowledgeable Tech who was able to restretch my carpet at the same appointment as the cleaning.

Awesome Technician!! Robert was the best....he called when he was 10 minutes away to let us know when he would arrive. He spoke very highly of the company he worked for, saying he'd been in the carpet business for years but Zerorez was by far the best company, with the best boss, the best equipment/trucks AND the best cleaning process. I showed Robert the bubble issue with our bedroom carpet...Robert re-stretched and re-seamed it to perfection!! The carpets came out spectacular....all the pet stains/smells were gone and my carpets look brand new again.

I love Zerorez and recommend them to all my family and friends....you guys are the best!

I have used Zerorez 3 times and recommended your services. Always professional, good service and great customer service.

We are totally pleased with the results! Technician, Dana, was great to work with, did a fine job. Service to arrange the appointment was fine, many thanks

Easy to schedule, timely arrival, fair price, nice & clean carpets!

Hello,

I have 4 animals that run around on my carpets, and I have had a lot of experience with carpet cleaning.

The technician that came to my house on Sept. 11th was by far the best technician I have ever had. My carpets look like brand new. He was so thorough and knowedgeable that I will definitely use him again.

Thanks very much!

april Mundy

The carpet looked great and Justin, I think that was his name was very nice and prompt. I felt very comfortable with him in my house. Sometimes that can be a little uncomfortable, but he was really nice and trust worthy. I would recommend your company and Justin to anyone looking for a great carpet cleaning service. Thanks. Janice hunsaker

After the cleaning I noticed a very wet and discolored spot (it looks slightly pink) in an area that had no serious spots. Not sure what happened there but it's been 3 days and it's still damp.

The technician was very customer oriented. He treated you like he was truly concerned about doing a good job for you.

Technician was very nice. He cleaned up spots we thought would not come out. Great job.

I need another receipt sent. The first one dosen't download.

Thank you

I liked the call center and the technician.

I llokr the say my carpet feels soft after cleaning

Everyone that I dealt with was courteous and very helpful. I was able to get an appointment on short notice. Josh arrived on time and did a wonderful job. My rugs are very clean and no longer have that dogie odor.
Thanks very much.

Your technican, Josh, was professional, considerate of my walls and very thorough. He spent some extra time on some pet areas. I forgot to have him clean a couch. He came back two days later and did a great job. The house smells so fresh after cleaning and the stains do not return! Thank you...

The tech was very friendly, great about answering questions and was also expedient about completing the job. Scheduling was easy and I was very pleased that a promotion was applied to my service.

Tom is the best he does a great job gets in gets the work done and it is always satisfactory he is my preferred technition never a disappointment or do over!

Make certain that the appointment time scheduled is met. My scheduled appointment was to be between 12 and 2 PM. The technician called to advise that he would be late because of another job that had to be completed. He arrived around 3 PM making my carpet cleaning "day" later than I had expected. However, he did an excellent job cleaning the carpets and I would use your company again.

It was quick, easy, dries fast and my wool rugs look great. It was really important to me that there were no harmful chemicals since we have two dogs.

Professional, friendly.

Overall price

Process and technicians

Professional, accurate and timely communications all around. Technician was very thorough in all aspects, corner protection, safety cones around truck, communication, uniformed and professional. Bottom line, you guys came out and did exactly what you stated you would do and the results were better than I expected. Great job!