Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32053 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 8, 2011 — Rated 1 out of 10 by C.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The two sofas that you cleaned didn't really look clean. I complained and the person came back....and guess what....the sofa arms finally were cleaned. Unfortunately he didn't do the rest of the sofas so, altho I paid a premium price for your service, they still don't look clean. I was/am very disappointed in your service.

Report a concern   May 7, 2011 — Rated 10 out of 10 by Y.R. Zerorez Los Angeles
What do you like about our products and services?

the carpet looks very clean. At this point much better than any other company I've used in teh past. Since in the past, the dirty spots have returned, I'm waiting to see if the spots return after the Zerorez cleaning.

Report a concern   May 6, 2011 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

They work! You delivered what was promised

Report a concern   May 6, 2011 — Rated 10 out of 10 by S.E.B. Zerorez Los Angeles
What do you like about our products and services?

The fact that there are no soaps or detergents used in your process.

Report a concern   May 6, 2011 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

A friendly, helpful technician and results that speak for itself.

Report a concern   May 5, 2011 — Rated 7 out of 10 by B.S. Zerorez Los Angeles
What could we do to improve?

For some reason my carpet is not as soft as it use to be before I got the treatment done. My stains however are gone. The carpet feels and looks very clean

Report a concern   May 5, 2011 — Rated 9 out of 10 by T.L.M. Zerorez Los Angeles
What do you like about our products and services?

I like the whole idea of a system that leaves less soapy residue. It only makes sense that the cleaning will last longer when that is the goal. Thanks for a job well done!

Report a concern   May 5, 2011 — Rated 9 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

I found all representatives to be courteous and to arrive on time.The work was quick, clean and favorably priced. Some stains in high traffic areas did not come out but that was probably unavoidable and I will likely have you back before the end of the year. The whole experience was easy and comfortable and without chemical odors.

Report a concern   May 5, 2011 — Rated 10 out of 10 by F.M. Zerorez Los Angeles
What do you like about our products and services?

Bryan was excellent. He was new and spent a lot of detail-oriented time with us

Report a concern   May 5, 2011 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Service person was prompt, professional & efficient. No extra sales pitch. He explained the process and showed me how much dirt was extracted. I was amazed. He also explained what stains would NOT come out so I wouldn't be surprised. Cost more than other companies but you pay for what service I received. I sure can see the difference on where the cleaning stopped. Please let me know by E-mail when you have more specials. Thank you.

Report a concern   May 5, 2011 — Rated 10 out of 10 by R.E.R. Zerorez Los Angeles
What do you like about our products and services?

I like that Zerorez is ALL natural, no chemical, therefore non-toxic to people, pets and the environment. I am the office manager of an oilfield construction company and our carpet is pretty old and had alot of old product in it from cleaning past pet indiscretions from all the adopted dogs we've brought in throughout the years. Grease and oil is also prominent around the business here, unfortunately, so it occassionally gets tracked onto the office carpets as well. Numerous different products have been used to try to clean and remove stains with not a lot of luck. When I heard about Zerorez on KFI640AM, I couldn't wait to call and schedule the appointment. I drink alkaline water and use it to clean my house, so why not the carpets as well, makes sense to me. I have to tell you that the carpets look so much better than they did and the office even smells better. We still have old product in the carpet but with a couple more cleanings, we should be looking much better. Zerorez saved us from spending money on replacing this carpet when we really couldn't afford to with this economy crunch. Thank you Zerorez for cleaning the RIGHT way.

Report a concern   May 5, 2011 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

The gentleman who did the carpet cleaning was very professional and thorough. The carpet looks great. He worked very hard to do an excellent job.

Report a concern   May 5, 2011 — Rated 10 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

Firt it actually cleaned my carpets. The spots have not returned yet and my carpet still looks fresh. When he was done my carpet looked new, and I was wondering if it was time to replace the carpet. My man was quick, through and very neat. A real pleasure, this is the second home I have used Zerorez at and will always use them and recomend them.

Report a concern   May 4, 2011 — Rated 6 out of 10 by G.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have a stain that has returned. It is one that I paid extra for. I was guaranteed someone would come and redo it. Is that the truth or not

Report a concern   May 3, 2011 — Rated 10 out of 10 by J.Y. Zerorez Los Angeles
What do you like about our products and services?

no sope.

Report a concern   May 2, 2011 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

This was my first time using Zerorez and it was a very pleasant experience with great results! The technician was on time and did what he said he would do.
I have already recommended Zerorez to others.
Thank you for being a service that does what it advertises!!!

Report a concern   May 1, 2011 — Rated 9 out of 10 by E.D. Zerorez Los Angeles
What do you like about our products and services?

I was impressed by the person who came and by the full disclosure of what I could expect.

Report a concern   May 1, 2011 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

The People.............. Outstanding attitude, fast, prompt service..............

Report a concern   May 1, 2011 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Fast friendly service. Carpets look great!

Report a concern   May 1, 2011 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

THE PRODUCT WORKED WELL ON MY STAINED CARPETS AND DID NOT LEAVE A RESIDUE.

Report a concern   May 1, 2011 — Rated 10 out of 10 by H.C. Zerorez Los Angeles
What do you like about our products and services?

The results are great- I do recommend you get a propane or alternative fuel cleaner the gas fumes kept setting off my carbon dioxide sensor

Report a concern   May 1, 2011 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Mark was very professional and courteous. My carpets came so clean I am very pleased. I told Mark I would put a notification in our local neighborhood newsletter of 800 homes of Mark and your company

Report a concern   May 1, 2011 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

I had an old pet stained 20 year old Berber carpet on stairs to loft area. And the Berber was attracting dirty from the wet carpet cleaning that had been done previous years. We were going to rip out and replace but could not afford to do so. I AM SO HAPPY with the results. This carpet looks new - I mean new!! And we did our faux suede couches and they look new. I don't mean just clean - I mean these items were rejuevenated. And our tech who did the work was clean, organized, efficient and friendly. I Love Zerorez!!

Report a concern   May 1, 2011 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

The service is excellent, the stains were gone and I will use you again. However, I've noticed that the stains are coming back and I'm wondering why that is? I make sure to take off my shoes that I use outside and use indoor shoes at all times. I'd appreciate your response.

Thank you,

Name removed
4120 Lafayette Place
Culver City, CA 90232
Phone number removed

Report a concern   May 1, 2011 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

The service was great and the results were better than anticipated. Furniture was moved and replaced in it's original location. The technician was very professional and thorough.

Report a concern   May 1, 2011 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

CLEAN AND ON TIME, CARPET CAME OUT GREAT

Report a concern   May 1, 2011 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Excellent proven results, excellent careful techinician. You make my carpets look and feel new again. Thank you!

Report a concern   May 1, 2011 — Rated 10 out of 10 by S.Z. Zerorez Los Angeles
What do you like about our products and services?

So far it looks like the brand new carpet I bought in 2003.

Report a concern   May 1, 2011 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

The work was done in a timely and professional manner.

Report a concern   May 1, 2011 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

The results were the best i have had to date, great clean floors


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