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based on 35372 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Knowledgeable staff. Thank you for a great job!
Punctuality
Efficiency
Friendlynes
Clean carpet
Educational
I have used this company twice. I the people are wonderful and accommodating. I book every four months and always will recommend them.
We were very pleased with the services provided by ZeroRez. Brandon, the technician, did an excellent job. He arrived on time and we appreciated the call to let us know when to expect him. He protected our flooring by covering it and wearing booties and did an excellent job cleaning our furniture. He was very personable and professional. We will request him when we are ready to have our recliners cleaned. We highly recommend ZeroRez.
My carpet was greatly in need of care, it looked like the example shown on your promo special card and I was skeptical of how well your service would do. But your technician, Julio Castro did a fantastic job. Great guy too, very personable with a desire to provide excellent service, which is important when allowing someone into your home.
Our technician, Rudy was very helpful and answered all my questions. He did a great job.
Makes the carpet look new. Soft like new. Dries quickly.
The spray used on my stairs has ruined the paint on the wall beside the stairs. It is bubbling and marred and I have pictures and will be calling management on Monday. The technician was nice but this has never happened before and it is bad.
Great service, but Sal needs to be mindful of the time it takes to discuss everything when people are working..
The service was very professional and the young man was very respectful and polite. The carpets came out fantastic. I would tell anyone about your services.
Julie B.
No soap being used.
On time and friendly.
Professional employees, incredible work getting stains out of carpet and safe for my family. Thank you!
Very clean and on time.
Good workers, on time, great
Job
No heavy perfume
Julio explains thoroughly
Matthew Hammond was the technician that came to our home. He was awesome. On time and very knowledgeable with the service that he provided. Also very courteous. He did a get job!!!!!!!
Most amazing carpet cleaning I’ve ever had. So clean, fast drying, friendly professional service start to finish. Will be using them again!
Salvador Alverez was great! he did an amazing job on the carpet. I had pets and it was very dirty and stained but the ZeroRes solution was the best I've seen my carpet look so clean (looks almost brand new, with just a couple of permanent stains. I'm a very happy customer, thank you!
Our technician was prompt, efficient and thorough. He was polite and considerate of our home. We've used Zerorez before and wouldn't call anyone else. The price was fair and our carpets look terrific!
I got a good experience regarding your service. This time i got a couch cleaned by steam process. Technician arrived on time, and my sofa got dry on the same day. The technician recommended to have a fan to expediate the drying process. The summer weather also help to get it dry fast.
I’m always pleased with how clean the carpets come out without residue. The staff is very professional and timely.
Personnel did a wonderful job cleaning our carpet
Great service and product.
No chemicals left on carpet .
No chemicals
our service man was very professional and friendly. He did an excellent job in an efficient manner.
Anthony paid attention to detail and listened well.
George was early, very professional. He was able to get all the stains out. Other's have told me there is no hope for the stains. I will only have my carpets washed by Zerorez and George

I love Zerorez, and have been using Zerorez services for years. This last time, Rudy did a great job as he has done in the past and my 22 year-old carpets really do look brand new. On this last visit, Rudy was on time, professional, courteous and attentive. The carpet looks terrific, and I am very pleased!!!
Nancy Dewey