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based on 35703 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very clean floors, very happy with the job!
Technicians were very professional and got the job done quickly
On time friendly staff super good cleaning careful of My home.
Julio did a great job cleaning our carpet and ceramic tile floors. I’m happy that the old and tough stains were removed this time. I would certainly recommend Zerorez to my friends.
Cleans nicely, and your technician take care while doing it.
Great and personalized service!
Fast and efficient
Maurice did a great job.
Timeliness……excellent technician…..good job
Friendly and efficient
Your representatives were on time to the timeframe and handled the two different tasks, on two different days, like professionals. They kept me informed, communicated well, and followed up with a walk through of the completed tasks.
The service gentleman was great, But stains were not all removed
Sal was fantastic. We always request him!! He does a thorough job and is great to talk to. He takes his job seriously and ensures that we are happy with the finished product. If we could rate him higher, we would - 14/10.
Brandon did an excellent job cleaning my carpet. It looks so much better.
Zerorez has always provides prompt professional service, and their technicians are very courteous and conscientious!
On time fast service and friendly staff
Excellent service. A bit pricey but my carpet looks wonderful Thank you Sal and your apprentice.
My technician Brandon A is a bi reason why I’ll use Zerorez again!
I've used services of Zerorez for more than 15 years. Always satisfied!
Extremely clean results and extremely professional personnel. Also very reliable to arrive on time and finishing the estimate estimated amount of time. I’ve used many companies of this sort, and this is by far the best.
Fresh, clean, quick service
The young men were super!
Explained what they were going to do and how they were going to complete the job. Great attitude with. our dog who is a big member of the family! Also gave the opportunity for us to purchase an extra treatment to protect our carpets. Appreciated !
Quality cleaning that lasts. Reasonable charges. Edwin was very professional, accommodating and detailed.
Sending just one technician who could not move the simplest of furniture was unacceptable. I will go back to using Stanley Steamer. There was no comparison in service.
Asking the customer for a tip was unexpected & off-putting. I do not tip my pool cleaner or gardener for their paid services nor do I tip appliance repairman when needed. If you want your employees to offered extra income- perhaps you should offer a bonus or incentive. I have used Zerorez for annual cleaning but this transaction has me reconsidering continued services.
We’ll keep calling Zerorez back until we’re not satisfied. They get the carpets clean every time and they don’t charge any more than the others who don’t do as good of a job.
Have been using ZeroRez exclusively for 6 years and their techs and results are always top notch.
Jack was our tech yesterday and was absolutely phenomenal. His attention to detail and outstanding service was over the top. He is personable, respectful, courteous and showed complete pride in his work. Will be asking for him again. Highly recommend!
GREAT CLEANING PERSON. GREAT PRODUCT.
Very professional. I only use ZeroRez for my carpet cleaning.
The service representatives//carpet cleaning crew were very professional and did a thorough job cleaning my carpet. I also appreciated their attention to detail, as they knew my carpet was 3-years old so they recommended applying Scotch Guard to reduce permanent stains…And I accepted the application. I have used Zerorez for over 10-years and have always been extremely satisfied with service and cleaning results.
Thank you guys!!!