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based on 34828 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I highly recommend Zerorez. The technician was on time, explained everything throughout the process and was cordial. I had severe cat urine saturation of the carpet and now I can't smell a thing! It was so bad I was thinking of ripping out the carpet entirely and now I don't have to. Zerorez also did some work at my former home and did a great job. I had spent countless hours using a machine to clean the vinyl floor in the kitchen with barely visible results. They came in and made the floor look like new! I was really amazed by the difference.
I will use them in the future for sure.
Professional and fast, priced fair.
Did a great job
Service person spent a lot of time explaining the different types of treatment to get rid of dog urine stains. In the end, just a steam cleaning was sufficient. He was courteous and patient--and did a good job on our carpets!
They were able to get rid of several pee stains which is great!!!
Marcel is, again, an exemplary representative for ZeroreZ :)
Timely and professional service.
The gentleman who cleaned my carpets was very nice and friendly and seemed to enjoy his work. It was quick and no unpleasant smells after. I would recommend that everyone should use Zerotrez.
The technician and that no toxic chemicals
Outstanding employee. Called early, on time, showed up and got the job done.
Natural and safe
I like that you only use water to clean. The Zerorez technique has kept our 25 year old carpets in tip top shape. People are shocked when I tell them our carpet is 25 years old because it looks so good! And I tell them it’s because we bought high quality carpet and we’ve only used Zerorez to clean our carpets.
This time there is a slight residue in some areas though. I hope it doesn’t attract and trap dirt. Would love to talk to someone about it.
Polite efficient a good guy and did a terrific job
On the
Professional
Price
Service was provided with professionalism and care. Results were amazing. The products used smelled fresh.
Prompt. Courteous. Thorough. Friendly. Carpet looked great!!
On time
Friendly
Great work
Affordable
Good service and did a good job getting pee stains up
Once again an excellent experience with Zerorez. Prompt, quick, friendly and professional
Zerorez came and cleaned the carpets at our church. Everyone I worked with was so professional and helpful. Plus our carpets came out looking beautiful.
Safe, effective cleaning process, performed by professional technicians. Great customer service!
Our cleaner. He was great!
Great service! Our very old carpet actually looks better!
My carpet always looks so nice when you clean it. Julio cleaned this time and he is so polite, very personable and efficient. Sal has done our carpet for many years and he is also a hard worker and very kind to us every time he has been to our home. You are so fortunate to have great people like them working for you! Thank you!
You Guy was professional and quick also did a great job.
Good communication, professional.
The cleaner was very pleasant!!! Also cleaned very well!!!
Very good quality service and product, however your price has been increased by 20% from last year.
We are very pleased with the service. Your technician Rudy was very friendly and informative. He explained the products that you use as well the process, and he was very respectful of our house. We are very happy with the results.
Kind and courteous thorough service. Our carpets look new!
Rhonda Santiago
Timely Construction