based on 39685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpets have never been cleaner. Great job! I have already recommended Zerorez to many people.
The service was good whatever products used I'm satisfied Jacob and was awesome
quick, clean, efficient
The quality of the product, the outstanding customer service. I have always been very satisfied. More than satisfied.
Still have pet odor after airing for 2 days
Total professionals. On time, great service great prices. Will use again in two weeks on another house. Thank you!
Stick to the price you advertise through the mail and on the radio.
Excellent work. Carpet looks wonderful.
Your staff is great - knowledgeable, respectful, and they do a wonderful job.
The only thing that bothered me was your fuel surcharge to come to my home; you are
already charging me to clean the carpets, why tack on fuel charge?
Not a very customer oriented way to do business.
On plus side, the carpets came out very well. I was surprised that they managed
to rid the carpet of all the stains in my office.
Provide specials and or incentive for referral to business
I like the fact that there is no residue left behind.
Shannon was prompt, professional, courteous and friendly. He helped to educate us on tile and carpet cleaning to determine what we needed. My carpet looks like new again. The fact that there are no lingering chemicals, just makes it that much better. I will use Zerorez and request Shannon in the future.
The friendly staff and reasonable prices.
Carpets look great and stay clean longer.
Honesty presentation and no soap
The quality service and no chemicals. Ben was excellent!
The cleaners who came were very friendly and considerate. They did a great job. I also like that the cleaning is chemical free. Thank you so much!
Good job, nice guy.
I am a repeat customer and I have always been happy with the job you do but this last time I was disappointed. I think the cleaner rushed the job and left my carpets too wet. Carpet took overnight to dry and I could feel how wet they were when i walked on the carpet after he left. The carpets felt crunchy the next day, this had never happened before with your company. $350 for less than 2 hours of work is too much.
On time and Andrew, is great.
I like that you use water and no chemicals to clean the carpet. The carpet looks great and refreshed afterward. Very pleased! The s is my 3rd time.
Very efficient & explains things well
The service was great as well as the technician. I am completely happy with the result and I hope it stays this way for awhile! Please note that your technician is very professional and engaging and represents your company in a positive manner. The products seems to do the job extremely well making my carpet look close to new.
Thank you
Will Kosterman
Your crew was fast and efficient. Most importantly, they got out some traffic stains in heavy traffic areas. Great job! I definitely recommend Zerorez.
Your Service Representative Dee was very pleasant and well informed. Dee explained in detail all the aspects of the services he was offering to me. Dee was efficient, respectful of my home and me. He was prompt and examined all areas to be cleaned and answered all my questions in a Professional manner.
I will definitely call upon Zerorez and Dee again.
Thank for having such a Great employee who is customer service friendly.
First name removed
Wide selection of products/services and the results were spectacular.
They did a very nice job. Will call for appt again !
Floors look clean , not film or coating left on tile. Service was fast and efficient . Very friendly and no pressure selling
Guys were great. Explained everything. Carpet looks great