based on 39685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I cannot believe how clean my carpet is. Never before have my carpets looked as clean and new as they do now. Thank you so much Zerorez (and especially Dometrik Brame!) I gave it a week before submitting my review because I wanted to really let the carpets dry to see if any of the stains reappeared. Much to my surprise, they didn't! I have a sister in Phoenix who is waiting on my review because she really didn't believe that you could get carpets clean without soap. Cannot wait for her to come for a visit so she can view my "new" carpets with her own eyes!!
Jay was great - very considerate and professional.
Courteous cleaning specialists! Hard workers that pay attention to detail & have integrity. Knowing that they are representives of a company, but also of themselves.
Products "that just work!" Done & done!
The techs are so nice and personable. They always find a way to help you save a little.
Safe for my pets! I live that I didn't have to concerned about them being harmed by chemicals!
Called and was able to get a next day appointment. Unexpected and much appreciated. Brian is awesome. Gave me options and quotes. He suggested a specific treatment based on the severity of the pet stains. He didn't press and let me decide what treatment I wanted. Super friendly, loves dogs and kept me informed of where he was in the process. He is a class act and I'm very pleased with his work and Zerorez!
Fast friendly service. Carpet looked very nice when finished. We would use this company again. Two thumbs up.
Great customer service, great job, very clean.
Very professional and excellent quality. Your tech "D" was outstanding!
Carpets looked brand new and were safely cleaned without chemicals.
Very clean. The technician was very polite and professional. The end result was great and very satisfying. Thanks.
Service was excellent.
No odor
Safe for children and pets
Employees very knowledgeable and proffesional
overcharged me sold products and services not needed. As far as how to regain my confidence in your methods to use your company again I suggest you present and explain the low advertised prices you offer and eliminate the unnecessary expensive services. I am not a negotiator and am extremely upset by being placed in such a situation.
Both guys did a nice job (Juan & Benjamin) my carpet look real nice. The only thing my husband was upset about was the marks on the back board, he has to paint it. Other then that we are happy with the way the carpet looks.
The technician was very professional, on time and explained the process very clearly. We are very pleased with the final outcome of the carpet cleaning. It has been a week since we had the carpet and stairs done and they still look just like the first day. Job well done.
Fexibility, resilts, prompt, professional service made it wonderful.
Service was great
When did you start charging for fuel?
finished product and courteous of crew
Pet odors still apparent after repeat clean. Improve the pet solution.
Excellent j8b, great customer service.
I like that your product leaves no residue in my carpet, and yet after 13 years with no professional cleaning done during that time, my carpet was brought back to an absolute like-new condition. Amazing! Additionally, the tech who did the cleaning (Jacob) was extremely professional, off-the-chart knowledgeable about the product and process, and very efficient and friendly. This is going to become an annual service in my household!
Feels clean and no residue. Great service!
Like the non chemical non residue results
And the process and Results were fantastic
Service person was able to fit me in before the end of the day (was expecting to have to wait until the next day based on schedules) and knocked out the task quickly.
Clean courteous friendly informative...... That's just the technician, D!! The job was equally done great
Excellent customer service. Great product.
On time Did a great job. And very pleasant
The service man was great and was thorough. The carpet looked great after he finished.
The way the carpet turned out.
Amazing service. Our carpets look like new, the tile and counter tops are cleaner than I thought possible. So happy with the job done. Thank you!