based on 39686 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Polite Professional and informative.
I was impressed with the personnel and the product beyond expextations.
GREAT JOB!
Rob was great. Fast and friendly service. Thanks!
Knowledgeable technician, prompt service, on time, great results.
Loved the Service! Zak talked us through the whole process and helped us in evert way
Tv
never have to worry about Zerorez. They do what they promise and stand behind the promise. Hard to find these days. Thank you.
The young man who did the job at our house could not have been nicer and he really worked hard to make my old worn out carpet look presentable. He did a portion of my kitchen tile for free and it looked great!! We appreciate his hard work and effort to make old carpeting look better. Thank you, Patti Last name removed
Quality of the work; professionalism and working knowledge of the techs who come out and do the work
The carpet dries fast and is really clean and soft.
Worker was very knowledgeable. Was fast and friendly.
Your employee "Ryan" was very knowledgeable about explaining your process of cleaning. He did a very thorough job and it came out much better than previous cleanings I've had with other companies.
Carpets were very nicely cleaned. The only improvement I would make is when you set appointments for 8:00 a.m. be there at 8
Great job and friendly, efficient associate.
Best in the business... everything was cleaned and due to the empowered water there is no residual
Everything. Michael was especially helpful today.
YOUR SERVICE GUYS ARE VERY NICE AND INFORMATIVE CLEANED MY CARPET BETTER THAN ANY ONE ELSE
THANKS SO MUCH
Carpets look great. Technician was knowledgeable and did a great job.
The carpet cleaning works and dries quickly. The people are friendly, knowledgable and personable!
Top notch work, smart and thorough professional workers.
Your people.
I feel the price was too high, based on the original email and quote. I really wasn't prepared to be in a negotiation with the tech.
My carpet looks great.
The Technician was great. BUT I do have a big question. He said he would treat the puppy spots in the hallway (previous renter had a puppy) But the day after he had done our rugs the same spots still flouresced with the UV light I have- they were still there. No change. So I wondered if he really did the extra treatment I paid for. And the spots still flouresced a week later. No change. So if spots like that never really disappear, and they were old spots that had been there since the rug was cleaned before we moved in, and if they are spots that always show up with UV light source, then it is not exactly honest to tell a customer that spot treatment should be done. So either the spots will always show and maybe I didn't need the pet treatment , and the tech didn't tell me that, OR he didn't really do the pet treatment I paid for-which is it? Please call me Phone number removed
The rugs looked great and they felt great as you advertise. But I am wondering if I got a bit ripped off on the the pet treatment....
Deep cleaning; spends more time in the process going back and forth; use of many adapters for different situations; serviceman was courteous, friendly and professional; pricing was reasonable.
Hassle free and very easy to deal with. The gentlemen that did the work were considerate, knowledgeable and did a great job.
Will wait for a few months to see if the carpet doesn't attract dirt like other carpet
cleaning services.
The service is second to none very pleased with zerorez!!
The promptness of service, the congenial personnel and the beautiful job of a clean carpet.
Efficient / Courtesy / Service /Promotion
Price
That they are as natural as cleaning products can be!