based on 39686 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything went well my carpets look great.
Nothing gu did good job
Your company does a wonderful job and produces fantastic results. I have already told others about what a terrific job you did for us.
ZAK CHECKED OUT THE SUSPICIOUS SPOTS AND TREATED THEM APPROPRIATELY. HE WAS FRIENDLY AND PROFESSIONAL, ANSWERED ALL OF QUESTIONS TO OUR SATISFACTION. RESPECTED BOTH MY WIFE AND I AS WELL AS OUR PROPERTY AND I WOULD DEFINITLY RECOMMEND ZEROREZ.
THANK YOU!!!
I like that Zerorez doesn't use chemicals. The service was good and the serviceman was polite and got the job done early in the day.
Great guy who did the job.
The carpets and floor stay cleaner longer than with a traditional service.
My carpets are beautifully cleaned w/o being crunchy. The service man, Benjamin,was friendly, and knowledgeable.
Carpets and tile always look great.
Your service tech is great and i live the way you cleaned my traffic areas and my tile floor.
great job
The technician was very nice and very informative, he also provided great customer service! We will definitely be using zerorez from here out!
Quick and left my home clean
Juan did the best job of cleaning my carpets that I have ever had.
Our carpet has never looked so good! It was comforting that no harsh chemicals were being used. Amazingly the carpet was dry in four hours! Your representative, Bob was efficient, friendly and professional.
Carpets look brand new. Excellent job and wonderful client service.
From first call to the completion of the job, ZeroRez did an absolutely professional job. Ben was exceptional and more than pleasant. Thank you!
Excellent customer service after a scheduling issue. Thanks to your team for making things right!
I have been using Zerorez for several years & yesterday's service was exceptional. Kenny was the tech & he was really great. I was extremely happy with how the carpet came put. Another happy customer & I would & do recommend Zerorez to my family & friends
Name removed
We liked how clean and soft the carpet was after cleaning, and or tech Kenny was kind, knowledgeable and extremely thorough.Because of him and the quality of service I will recommend zerorez to everyone.
I have used zerorez for a few years and am always pleased with the service from beginning to end. I have a Rainbow vacuum and love that I don't have suds in my water tank after vacuuming cleaned carpets. They always do a great job and don't try to change the charge once they see your carpet.
I like everything about your service! From the phone call for the appointment to the end result. Will was my technician this time! He seriously cares about the company and his stork! He has drive and perfection gone nag for him he should be recognized as a valuable employees! I will ask for him again and refer him to my friends! I will never use smother company !
Your bait and switch and up sell tactics are just short of criminal. I will encourage anyone I come in contact with electronically or personally to stay away from zerorez at all cost.
You quoted one rate over the phone and when your tech showed up tried to charge us double. After 2 days the house smell like wet dog. Thisbthe worst service I had ever experienced
Carpet looks like new and Jacob was wonderful - very professional and knowledgeable.
The tech did a thorough job, gave tips for keeping my carpet and tile clean. He let me know of additional services available, without the high pressure I've experienced with other companies. The tech was also very respectful and easy to work with.
Knowledgeable technition, non-chemical cleaners, specialty cleaning equipment.
Mitchell was professional and took his time to explain everything in detail. I would definitely recommend him to our family and friends. He did an amazing job and the carpet looks fabulous!
You do a good job. The carpets look great and the employees are friendly and professional.
the work I paid for was done well
The carpet feels great, soft and nice to touch. Service techs do a great job.