based on 39685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tech did a wonderful job and I'm sorry I've forgotten his name. He took time to show me what he was doing and why. He deserves a 10.
The only reason I'm marking you down is we're yet to hear back about the stain in our carpet that appeared the next morning after the cleaning. (Cleaning Thurs. called you Fri.) 8 a.m. The stain is a perfectly round yellow-ish mark, like a can or perhaps a spray bottle left some residue. We would like to figure out how to fix this. You can call us at Phone number removed or Phone number removed
Name removed and Name removed
I have had my carpet and tile cleaned a few times for the same price. I feel the price I was expecting should have been the same, not increased by $90. I was given a couple discounts to come to $375 instead of the $401 they first stated. I was prepared to pay the usual $310. ZEROREZ does offer a superior service, but I feel $400 for my small area getting cleaned is a bit pricey. I will most likely be asking for references for another company that can offer quality at a more realistic and reasonable price. I feel Zerorez has out priced themselves for the service they provide
Friendly and do great work
The crew was very professional & polite..
Everything.
it was very well done. service was friendly and knew his stuff.
No residue on the carpet.
Benjamin's level of customer service is as amazing as the results of his workmanship. What a credit to your company! I will be calling for him to do my home.
The technician was very professional and did a great job
The serviceman was kind very business-like. I will use your services again.
The whole experience, Thx
I was really impressed with the quality of cleaning that zerorez provided. Ryan was very thorough and explained everything he did while cleaning. I especially liked the extracting part of it, no other competitor provides as good of service for the money as this company! I will recommend zerorez to everyone I know. Thanks again!
Clean carpet, friedly service
It left the carpet clean and soft and the workers were so nice.
My carpets are always clean, thechs go above and beyond and are very professional. Quality service. Ryan Poole is a great guy and did a fabulous job.
Ben was very nice and knowledgeable.
Justin was great. Greeted me with a very professional and friendly manner. Listen to what I had to say with problem areas we have encountered and then checked out the area I was talking about and gave me his recommendation! Did a great job!
Job was done in avert efficient way. Thech was very good.
I'm OK with the overall result; however, the different quote was given over the phone, but when the job was completed, I paid double, a whopping $318.00 because of added cleaning charges. Nevertheless, there was remaining stain behind the door that I didn't see it until after the tech left. The ZeroRez Tech was very courteous & professional.
No chemicals, great communication with customers
the rugs always look great after they clean them and they stay clean longer
technician was very knowledgeable and friendly
Friendliness of technician. His knowledge and skill in performing the job. Time he spent discussing our wishes and concerns. His gentleness of spirit. His respectful manner.
Carpet drys quickly. Workers are English speaking, friendly and professional
Job well done...Clean!!!!
Kind hard working helpful gentlemen that appeared to be professionals with a solad handshake.
You have a very accomplished associate in Brian. We were very pleased with the service. Brian is a thoughtful employee and is wiling to go that extra mile.
Benjamin was thorough and always does a great job!
Safe for animals.