based on 39681 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
David has great customer service. He told me, if my carpeting needed a touch up, to contact Zerorez and they would return to my home. I appreciated that advice.
David did an excellent job in getting out my dogs urine smell.
They left my laminate floor certainty from their machines
I like you don't use chemicals and the carpet dries quickly. This is my second time to utilize Zerorez. They are efficient, professional and on time for the appointment! I just recommended them to my Godmother.
I requested Eddie,however another man came .I was willing to wait for my person of preference.When I was called ,the employee did not identify himself ..he asked for Mr. Last name removed.I don't answer open ended questions when I answer the phone.In your training I suggest "hello my name is ---,with zerorez".I don't like loads of questions especially since I had your service a month ago."just clean my rug"!!!Look at me when you speak , have eye contact.I will continue to use your service..I want my requests honored.Thank you Name removed.
Great pet stain removal
Victor explain what he was going to do. He was very knowledgeable and polite.
Try everything possible to remove a carpet stain.
professionalism and the product
the carpets turned out nice, you were here on time & didn't take very long.
Great service, techs were prompt, and the carpets are very clean!
Your workman, Rob, did excellent work and was willing to go the extra mile. He is a good representative of your company.
Rob did an excellent job, and was very informative and thorough. My carpeting felt so clean and fresh when it dried. I will probably have my tile cleaned next after seeing the results from having my carpeting cleaned.
professional, non-toxic, efficient
Too many upgrade options, just offer a solid carpet cleaning. I felt like I was going to the car wash and had lots of different packages to choose from. It's an option, yet extra, to use a brush... same story for a protectant.... and so on. Huh? Just clean my carpets.
However, the guy cleaning was nice, a little salesy, but nice and professional. Overall I was pleased.
Quote was $129.00 .
5x8rug.10 months old . $80.00
Total job quote $281.00
Kind of extreme
Customer service was excellent
Very quick, efficient, professional, and friendly.
Very eco friendly and very clean. Service was above and beyond.
Technician was courtesy, polite and informative. I will definitely recommend this company to my neighbors and friends.
By far the best my Carpet has ever looked. Josh did a wonderful job!
everything!!!
They were on time and worked very quick & quite . Good team effort.
Great customer service
Unfortunately carpet cleaning did not produce an effective outcome as normal traffic dirt and stains were not removed.
Efficient, friendly, well explained service.
Outstanding products and customer service, I wouldn't choose anyone else!
Thank you all!
I was very pleased with the carpet and tile cleaning and Andrew was very pleasant, helpful, and did a great job!
your carpet cleaning equipment/formula and customer service!!
I have worked with Ben McKee for the past several months. He is very helpful and provides quick responses to my answers. The work crew does a fabulous job and can handle problems when they arise - which is often. The cost is competitive also. We are very happy with Zerorez.