based on 39681 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zak was wonderful and did an amazing job. Our carpets and tile look new again! I was thinking we needed new carpet and Zerorez worked miracles!!! We could not be happier!
The quality and the employee Eddie was great!
It was very easy to book with Zerorez and they found me an appointment very quickly. The technicians were prompt and very knowledgeable and polite. They showed a lot of respect to my furniture and any items they had to move. Excellent cleaning job on a very dirty carpet! Very happy!
I love the service and the products, both were amazing. My carpets and tile look new and there wasn't any problem with chemical smells. It feels clean to walk on. Thank you Zerorez.
The young man who provided our service was outstanding. Sorry I don't remember his name, but I hope you track who provided my service, because I would love for you to send him next time. And there will be a next time. He was on time, excellent customer service skills, and even took the time to play ball with our dog while he was cleaning the carpet. We couldn't be more pleased. Just love how refreshed our carpet looks and smells this morning. Thank you
See my Yelp and Facebook reviews (under Lydia Penn)
I have some places that could have been cleaned a little more
Pricing is a little expensive, but service was really great
high quality alkaline water, natural citrus cleaning products. Professional staff.
Completely satisfied with job done by our service rep, Josh. I will be using you in the future and will be recommending your company as well.
Thank you.
Zak took his time and made sure the carpet was cleaned and most important, soaked up the water so it was dry by evening! The pet treatment was great. The smell is gone!
Very professional and courteous people,
I like how clean my carpets are and that they aren't crunchy afterwards. Andrew, my technician, was super knowledgeable, polite, and friendly. Overall, great service and a great experience!
Customer service
Quoted $89 for 3 rooms per radio ad. Added stairs - total quote at $142. Tech charged $175. I don't support businesses that operate that way.
Prices are significantly higher for tile/grout and duct cleaning.
$513 IS A LOT FOR 1000SF HOUSE EVEN WITH PET SMELL
My carpet looked so much better after the cleaning. The technician was very polite and friendly.
I used to be in the carpet cleaning business. These guys are many times better than what I could do at that time. In fact we don't let anyone else near our carpets. That's how satisfied we are. The former Zero Rez was called Venturi carpet cleaning. We used Venturi in Seattle for 4 years and then Xero Rez there. and the last 9 years here in Las Vegas. You cannot beat these guys in my long experience.
Service was quick, through and guys were friendly!! No complaints.
not to forget to turn off the water on the side of the house
Quick,efficient,cordial. Excellent work and results.
Your service and dedication to providing excellent service impressed me. In this day and age, it's almost impossible to find that in a company.
Your technician Jeremy is top notch. He explained the process and worked with pride and attention to detail. Not even a minor equipment malfunction stopped him as he fixed the problem and finished off leaving my carpet looking brand new.
Needless to say, you are my go to flooring maintenance provider. I will certainly let all my friends know what great customer service you provide!
Thanks so much.....
Eva
Our technician Jeremy was very professional and through. He did an amazing job and I would be happy to recommend him to anyone.
I think you guys are the best carpet shampoo company in the world...I recommend you to everyone I know and they usually tell me that they "ONLY" use Zerorez...go think!
You advertise the "retwisting" of carpet walk ways, yet the technician had no clue what we were talking about when we brought this up and some of the walk ways aren't that much improved. Also, the technician did not take time on the edge of our main area in the living room and it does not seem any cleaner
Carlos, our technician was very thorough and knowledgeable about the products and services provided
Carpets looks amazing. Love the Earth friendly cleaning process.
the service was top-notched
This the second time I has used your service and plan to use it again. The service is on time and does a conscious and professional job.