based on 40027 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service!
Showed up on time very detail oriented
Did a good job on old carpets, made the look good as new
First of all the employee Chris was outstanding with us. We finally found some color grout so I can play patch man.
I love that you clean with powered water...Also all of your technicians that have cleaned my home, are Awesome!
We were so happy with our carpet that we decided to have our tile done the next day. The results were amazing! Eddie was so thoughtful and hard working. We are very pleased! Thank you, Eddie!
The guy this time took forever to get done and he used my bathroom which I hate
They did a great job and Brian and his partner were very friendly and personable.
Friendly service
Michaels was very well versed in his craft, I just purchase this home & carpets were in bad shape, Micharl had them looking almost new ,
your service was recommended & I am very pleased with the appearance of my home.
Michael is a very personable employee & represents your company very well
CARPET LOOKS BRAND NEW AND THE ASSOCIATE WAS VERY KNOWLEDGEABLE ABOUT THE PRODUCTS HE WAS USING THANKS AGAIN
Guys were great! Was quick and made my house smell fresh not chemically. Will use again and again
Price was as quoted and our tech went out of his way to do a great jo!
The technician was very professional, prompt and informative.
better removal of stains.
My service tech was very polite and explained what he was doing as it was my first carpet cleaning experience. I will call them again when needed.
Prices seem to be a bit high, especially since nothing was moved and only the traffic areas were cleaned.
On time and professional
I really like the way Zack and Chris handled cleaning my carpets. The carpets looked better than they ever had before even including the 2 times that your company has already cleaned the carpets. They were very efficient and worked at a steady pace and were finished in record time. Both were very polite . I hope I can ask for either one the next time the carpets need cleaning.
Talon the tech was wonderful. Did a terrific job;very professional. Carpets are great.
I love the patented water system and the pet treatment. My carpets look like new and smell so fresh. Carlos was awesome and did an amazing, thorough job. He was very detailed and professional. This is the best my carpets have ever been cleaned and I will always call Zerorez, no other can compare. They are the very Best!
The job was great. I paid $360.00 for 9 rooms, stairs and a hallway.. Sounds great.
I asked the cleaner Bryan to run the cleaner in a closet (I measured the space requested)
2/1/2 feet bay 6 ft. long.
He wanted to charge me for another room??
Are you kidding me?
When I originally spoke to someone they said just ask the cleaner I'm sure there would be no charge.
You can bet all your money that all my friends will hear about your Customer Service Greed.
The damage is done Please do not bother it cannot be fixed. Just terrible.
The product was clean and smelled refreshing.
The service was the best. Eddie was friendly and did an amazing job.
Loved the service & politeness from the 2 fellows who cleaned our carpets, area rugs, laminate floor & a complimentary tile cleaning (which brought our ceramic floor to a new look). My only disappointment was that the carpeting was not soft afterwards.
Our tech was very professional and did an excellent job. ZeroRez has established a high standard of quality which is met with each visit.
Rob was polite, friendly and did a great job explaining things!
I liked the fact this guy used corner guards to protect my walls from the hoses making black marks everywhere.
Technician was professional and thorough. I have pets and so the lack of harmful chemicals is a must. The rugs looked 100% better. Will definitely use Zerorez again.
Very professional service man. Rugs & couch look like NEW.
Zak did a great job. He is a hard worker and did a wonderful job on the carpet and tile.
Remember to offer to do other areas than those specified. The cleaners did an amazing job on the carpet and kitchen tile, but didn't offer to do the entry way tile (and I forgot) so now they're mismatched : /