based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
my newly refinished hardwood floor and newly epoxy garage floor were damaged by the cleaning person
I liked that it took less time than our regular carpet cleaners, dries faster, and doesn't leave our house with that chemical smell! We really liked the guy who came out both times. Having a consistent service person is very important to us, so it was nice that he remembered our house from last time and was able to work out a great deal for us for only the spots that really needed cleaning. Overall we've had a great experience with this company from the time we first called them to end of the service visit!
Maybe you can have other services listed with their prices so customers don't feel like they are being "upselled".
A little bit better price. I'd use you far more often
I've been using Zeroz for a while now. I like the carpet cleaning, and love the grout cleaning.
It's quick, dries fast, and no chemicals. I just did the 3 room carpet special, plus the 100 feet grout special, and they were done in less than an hour.
Great job, great price. Thank You!
Very through
Prompt, efficient, courteous, thorough.
no - do not share my comments.
Tech was honest & said my carpet really needs replaced due to dog urine but I chose to have him clean it & it looks a lot better after about 24 hours the smell went away & im happy w outcome I've heard very good comments on Zerorez. Thank you
Carpet turned out great! Technician was prompt, friendly, and knowledgeable.
The worker who showed up at the house was professional and got to work right away. I have a big dog that I wanted him to say hello to, before I put her outside. He as totally cool with that and it saved us a lot of barking from the dog. The carpets look great. I received a 100 sq. ft. of free tile and grout cleaning and he was amazed at how clean ours already was. It was nice for him to be honest and not try to sell me something I didn't really need.
This was my first time. Products seem to really clean spots and dirt.
My carpet always looks so clean without the stiffness associated with some carpet cleaners. I love the protective layer after cleaning that makes it so easy to clean off spills.
Doesn't seem like the carpet got all that clean... don't know if that's because the carpet is getting old. Our tech wasn't willing to wash our stone tile despite its being done numerous times before.
Loved the service and the promptness and the personable service! Need more of a deodorizer or freshener ... and it does take a while to dry is the only items I would like to have more of and would think would be the only improvement!
Seems to get the carpets clean and doesn't leave a chemical smell. Andrew was very efficient and had them done in no time. He was also very helpful and had some good suggestions
Great job, very professional, punctual, and most importantly the carpets look fantastic. Better than expected.
ooo well mannered techz
Carpeting and tile cleaning were well done; both gentlemen were very kind, friendly and professional. The prices are high, though. Next time around I'll need to do some comparison shopping.
Safe, clean and effective!
Very professional, courteous and respectful!
I've used several times and will continue to do so.
super service, efficient,
The worker was great and did not seem to cut any corners. He worked hard and I sincerely appreciated his work.
I'm very satisfied with the work, the only thing is that the price was little premium. I ended up paying 480 total. If the price was little lower, i would definitely give your service a 10. I'm still satisfied and will gladly refer you guys to others, with caution for the cost.
Zerorez knows what they're doing! The first person I spoke with, Karen, was very personable when taking my information and setting up my appt. And then our 2 techs were very knowledgeable about cleaning rugs, carpets, furniture, etc. They got to work and did an unbelievable job on our carpets and 3 large area rugs. My carpeting and rugs all look brand new again, and that's no exaggeration. They came out spotlessly clean, and they all feel much softer, too.
Zerorez has my business - I'm beyond happy with the results!!
The work was done efficiently and well. Our carpets have not looked this good since we purchased them. I would recommend you service to all of my friends.
The zeroes technicians were extremely capable and anxious to please. They did a very good job of cleaning both carpet and tile and went out of their way to get out spots. We are very happy with everything.
David was very professional and efficient. He took care of my carpet very quickly did an excellent job. Thank you for your service.
We had our carpets cleaned thls week and are very satisfied with the job that Carlos did. In fact this was the BEST job that Zerorez has done for us. Carlos was very professional as well as personable and we will certainly request him the next time we need cleaning again.
I asked him about the sofa and he quoted me $250. I will be calling in the next couple of weeks to have that done and will make sure to ask for Carlos to do the job.
I thought for sure that the stains and smells in the carpet would never come out. Now my carpet looks brand new.
They always do a great job
Removed pet odor and stains, dried quickly, excellent and friendly service
Roger was very nice, thorough, and quick! Great job!