based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet was looking like it needed to be replaced, but after your technician came it looked almost like brand new carpeting.
Very awesome company! Carpets looked extraordinary after cleaning compared to before cleaning. Would suggest to any vegas local!
We were moving into a home and the carpets and grout were disgusting, the property management place had the floors cleaned twice before we moved in. I called Zerorez the day before we moved in and they came and made the floors and carpet look amazing, they even showed us how much the previous cleaner left behind. Very happy with Zerorez and the before and after pictures prove that they are the best floor cleaning company out there.
Andrew was great to work with!
Well, there are two main reasons I like your service:). The first is that the gentleman who did the work did a great job and was extremely helpful and informative. He explained things very well regarding your products, as well as the types of issues that my carpet had (and how best to deal with them). The other reason is, I like and understand the process that your system uses, and feel quite good about the lack of "cleaning agents" that so often leave a residue. Since the solution you all use is a base, then I can appreciate how it can work affectively against organic stains, the most common types. That is, after all what a base does, is dissolve organic material. So, as I said, it makes sense and I like this way of cleaning better than simply throwing a bunch of cleaning products at the problem that, though they may clean the carpet, DO leave a residue of chemicals behind:(.
I APPRECIATE THE EASE OF SCHEDULING EVEN THOUGH I ONLY CALLED 1 DAY BEFORE I NEEDED IT DONE, THE CARPET LOOKED GREAT AND WHEN I CALLED TO GET A COPY OF MY INVOICE THE NEXT DAY, IT WAS SENT TO ME BY EMAIL RIGHT AWAY. I AM IMPRESSED WITH THE AWESOME SERVICE I RECEIVED. I HAD USED A DIFFERENT COMPANY A YEAR AGO WITH MY OTHER HOUSE AND THE COMPANY I USED LEFT NEW INK STAINS ON MY CARPET AND WHEN I CALLED THEM TO SEE HOW THEY WERE PLANNING TO MAKE IT RIGHT, THEY NEVER CALLED ME BACK EVER. SO, COMPARED TO MY LAST EXPERIENCE WITH A DIFFERENT COMPANY, I AM THANKFUL AND THRILLED WITH HOW WELL ZEROREZ TOOK CARE OF ME.
Michael did a great job! Thanks! First name removed
The guys they send out are wounderful! Never had a bad one in more than ten years. They always get a good tip, as they are so nice, and do an outstanding job!!!
Professional service man. Very pleasant, helpful and honest.
Our technician was Zak and he did the best job yet! Zerorez has always been good, but Zak did a great job!!
Your technicians are professional and quick.
The people
Eddie was great
Carpet looks and feels brand new (it's over 12 years old) we considered buying new carpet and a friend/realtor recommended Zerorez..thanks for the referral you saved us a ton of $$ great job Zerorez we will definitely use you again!!
The price was more than we were expecting. It seemed high to us, even after the discounts the price was still really high.
You deliver what you promise
Very friendly and efficient. Fast drying.
Service was excellent and considering I called and they provided same day service which I really needed this fact alone is quite something. The technicians were outstanding, capable, helpful and their work ethic was impressive. The carpets and grout turned out better than I ever expected and I would recommend you as you give top quality for the dollar.
I think your service is great and the carpets have never been cleaner and our flooring is fairly old. Your tech's are great too, accept this last service, the tech guesstimated on some throw rugs which was an additional charge to us for the error. But when I called the gentleman handling my call wowed me with his exceptional sensitivity to our concern and offered us an additional discount on our next service which I appreciated very much. Overall I'd give you guys an A+ for your overall performance! Thanks
Reasonable price and friendly staff..definitely recommend to my friends and family..
Everything went exactly like i was told when i called to set up my appointment the guys were nice and very professional
The quality of the cleaning was so-so vs the price charged and the reasons why the price quoted 'had' to be increased.
The cleaner was absolutely awesome. I wish the cost were a bit lower, and unfortunately they were unable to get out most of stuff in the high traffic areas.
Product cleans carpet well and carpet stays cleaner longer without the soap residue. Technicians are professional, helpful and friendly
I Loved my service man he was excellent! The results were great!
Great price, fast, friendly workers, clean carpet!
I like that my carpets aren't left horribly wet after you guys are done with it
The tech who came out was super friendly and really explained the process to me.
Can't wait to get the new house done.
Victor was very knowledgeable!
carpet came out really good the techs were really friendly and professional