based on 40027 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Over charged. Tech was not prepared
The staff is so friendly and will answer all your questions. My carpets always look fantastic and smell wonderful after the cleaning. I encourage everyone to try them. They are fantastic!!
EXCELLENT EXCELLENT EXCELLENT!!!!!
Carlos was so very professional,I recommend you to everyone I know!!!
Thank you so very much!!
Name removed
Friendly and knowlegeable technicians. Speed of service, and clean carpet as an end result.
Robert did an amazing job!! He was very well at communication with all my options to make my carpet and tile look the best. He did our entire house and the flooring looks almost brand new!, for 5 year old builders carpet. Thank you Zerorez and major Thanks to Robert! You guys are #1 in my book!
Everything went very well and we were very pleased.
Job well done.........seemed a bit on the pricey side though to have our
travertine and marble flooring cleaned.
Zack and Chris were amazing. They explained everything, they were very thorough. And the carpets look amazing.
Rob was extremely professional, friendly, and my carpet looks great, very happy with service!
The lack of detergents left my carpet not only fresh by revitalised.
You do an excellent job.
Carpets are great.
Only thing it was a lot higher priced than last time.
Thanks
Awesome customer service worked amazing
I was very impressed at how quickly the results of the severely stained carpets looked in no time! I have never seen cleaner carpets in my life! Highly recommend!!!!
Professional, on time and David explained everything that he was doing
Very nice and carpet love oks great.
The customer service was pleasant. I paid over $400, including pet stain removal and although most dirt stains were removed, the pet stains remained. There was also an area rug that was not lifted and cleaned underneath. I was expecting better quality results when the service was completed, especially since this company was advertised by a popular radio host.
The carpets came out great!
great results
The service man was knowledgeable regarding Zerorez's products.Also, provided useful information for cleaning up pet messes. I would definitely have Zak back again to clean our carpet.
The guys were super friendly and respectful of the fact that we had just had the entire house painted; they had these cool corner protectors so that the hose didn't scrape the trim. There was only 1 permanent marker stain that they couldn't remove, but all the other pet stains and whatever else from the previous owner are gone!! I'd have them back any time we need another cleaning.
amazing job! thank you!
My technician was excellent. He did a fantastic job and was very professional. My tile has NEVER been cleaned nor my couches in 14 years. They look BRAND NEW. I had a horrible wine stain and he even got that out. Super happy. Already told all my work mates how good of a job you did. I will recommend you to every one!!!!
There were spots still on my carpet in bedroom and family room.. Need to come and
redo those areas.
The customer service was very professional and the care and consideration for a customer's home was top notch.
They made the carpets look even better then before! Didn't think it was possible since they were in good shape to begin with. No bad odors or chemicals etc. Service guys were very thorough and checked out every spot even picked up on some things I never saw. Can't wait to have my moms done for her next!
Mostly the service. Both guys that have come out to my home were super nice. I'm pretty faithful so as long as the carpet cleaners stay friendly, I will always call back for future services.
The carpet cleaning was excellent but I felt the sofa and chair cleaning price was a little high. The carpet was $64 for two rooms including the fiber protectant and the sofa and chair was $120 and $80 for a total of $200.
Seemed a little out of line.
The individual did an excellent job and showed up on time. Very pleased with the quality of work.
Courteous and professional service. On time as promised.
friendly workers, quick work and excellent service
Timely and professional service