based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The only issue I had is that it is 36 hours later, and parts of my carpet are still slightly damp, and I have had 3 fans blowing on it since it was cleaned. I would have liked to have had the man (Zack) extract more of the cleaning solution out of my carpet than was done. It was very squishy and wet, and in my opinion extremely humid in my room because of it. I had to buy 2 de-humidifiers for my room to get rid of the odor left behind. That part was a disappointing to me. I hope that I don't get mold growth!
Zerorez did an excellent job in cleaning my carpet and tile, this is about the third time I have used this company. I found them on the Morning Blend TV show, this is one of few that really stand behind what they advertise.
efficiency and results
Technician was knowledgeable, service was completed efficiently and results were great
Very pleased with the service.
Carpets look great!! Friendly service!!
You guys are totally baller!
Great job. Got all the stains out. Didn't take too long to dry.
Prices seem a little high
From start to finish Zerorez staff was professional, timely and courteous. Brian, the field representative, was wonderful. He explained everything he was doing while he was doing it. When he was finished our carpets were dirt and stain free. We could not have been more pleased with Zerorez and the service we received.
We are going to make another appointment to have another room's carpet and several pieces of furniture clean in the near future and we will request Brian.
Will recommend Zerorez to everyone.
I was quoted $106 over the phone and told that the price may be adjusted once they view the job. When they arrived and quoted me- the price was $310! I was blown away by the huge discrepancy. They have cleaned my carpets before, so it should have been similar to what it was before. I got the impression that the technician gets paid based upon how much he sells me, so I felt like I was ripped off
I'm really happy with how clean everything turned out! And the tech was just super pleasant and helpful. Very very happy.
Thorough and friendly service.
On time and efficient
Service was prompt, efficient and the technician Rob was friendly and courteous. We will use your services again and are happy to recommend them to our friends. Thank you.
Name removed Baker
very clean - Todd was a very good tech-takes his time and cleans areas very good
Stop the fuel charge. Are you trying to gain the good publicity that the air lines have?
Thank you so much for the great job on the carpets and the Tec was very nice and helpful in answering questions and being polite with in our home.
I watched a visual presentation on the local television channel and immediately scheduled an appointment. I wanted the same great results and loved the fact no chemicals were involved.
Didn't expect the carpet to be so wet after, would of bought fans to help set it.
Everything was very clean neat and organized.
I have posted on Facebook about how happy I was with your company.
The tech was very friendly, took his time and gave me a discount
cost was ok. technician was friendly and professional,
The technician was very polite, Customer Service oriented, took care of everything that we needed and did an excellent job!
The tech was wonderful. Very informative and nice.
Wonderful job.
Friendly, fast and did not try to oversell.
WE have used Zerorez several times and have always had prompt and excellent service. They have always went beyond expectations each time. We will certainly use them next time we need carpets cleaned. Carpets look like new.
have enough water to clean all surfaces
Carpeting did not appear any different after cleaning.