based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It dries very fast and it looks great 🙋👍 real soon after its done
Excellent customer service. Eddie did a fantastic job. Will always use zerorez from now on.Carpet and tile all look beautiful.
Professional, efficient, great work, friendly
Zak was very professional, explained everything prior to starting them did a great job cleaning our carpet.
Your price for two hours of work exceeded what laws firms collect. The salesman/operator talked about the great deal his boss told him to give me yet when the work was done so quickly, I was under the impression that the "problem" was oversold and "solution" was lots of money.
Prompt and efficient service and no hidden fees.
We have never had our carpets look so great after a cleaning. We are so pleased with this company, that we will always use them for our carpet cleaning. Thanks Zerorez!!
Good job.....tech was knowledgeable and polite.....
Zerorez has always cleaned my carpeting to my satisfaction.
Quality service absolutely fair price.
Excellent service, professional , and quick drying
On time appointments as well as quick dry no residue carpet cleaning.
Excellent service-professional, efficient, up front about charges, and very clean carpets! Great work!
Technician was knowledgeable , thoroughly, helpful and friendly. The result of the cleaning was more than expected.
We're waiting for you to email us a receipt.
Thank you------Name removed
Eddie the technician was great. Love how it dries so fast. Feels so clean when done and for a fair price
Your company is the best at cleaning floors!
Friendly service, competent, thorough, job well done
The fact that u don't use soap on my capets to make it crunchy
I was very happy with our service tech. He was informative and did an excellent job.
Roger was great he did an excellent job.
He was fast called first and made the carpet look new. Loved the service and the price all around win. Will definitely use you guys in the future and refer you to anyone that I know that needs carpet cleaning thanks again.
Friendly personnel. Good job.
The entire operation is extremely professional from "scheduling the appointment" to "the service representatives" -----Every contact I had with their employees was handled with "professionalism".----Their training program throughout their company should be followed by other companies !!
WHILE THE ROOMS LOOKED FAIRLY CLEAN, DESPITE TURNING DOWN THE UPSALE, THERE WERE A COUPLE OF AREAS THAT WERE EXTREMELY WET, IN THE MASTER, AND ONE MODERATELY WET IN ONE OF THE OTHER BEDROOMS. IM DISAPPOINTED BECAUSE THE ADVERTISEMENTS ARE ALWAYS SAYING HOW THERE IS LESS RESIDUE AND FASTER DRYING TIMES. I GUESS I DIDNT REALIZE THAT DRYNESS IS PART OF THE UPSALE,
I love the awesome customer service & how clean you get my carpets. I will say one thing. My technician said he got out these 3 little bleachlike stains in my master bedroom & I was so happy about that but they reappeared last night. Outside of that, no complaints. Excellent job!!
PS: I already referred you to my parents & they loved the service as well!
The technician was great, and carpet doesn't have that soapy feel you get from other carpet cleaners.
still spotting left, I think you really need to look closer and pre spot the carpet better. As for the free tile cleaning not a good job! What methods do you use? I would like a touch up job and then I can recommend your services. The young man was very courteous.
Thank you,
Susan Last name removed
Talon did an excellent job of getting plumber's paste off our stairs! He represented your company very professionally. He showed up first thing in the morning after calling, and we were very pleased. We also thank Karen for her professionalism in setting up our appointment. I think YOUR process works. -- Not happy with previous carpet cleaning services.
I felt the technician was well versed in the services that you provide. He was a good tech
No soaps residue