based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I need you to come back, there is a stain from the chemicals about 5 feet long
I was a little disappointed by the smell after the cleaning. It smelled a little like a wet dog when he left. Since we've never had a dog in the house it was a little disconcerting. Some extra deodorizing would have been nice. I had to spray Fabreze around the rooms.
Having said that, I am more pleased than displeased with my carpets. Thank you.
Excellent carpet cleaning
Very personable technicians
The gentleman that did our floors was very informative and did a great gib in the carpets !!
On time service,quality work,and explaination of process.
Quick, chemical free, and looks good!
Prompt and concerned about results
Service was prompt, well done, and for a reasonable Last name removed. Carpets and area rug are revived.
Our carpet looks amazing, even though it's old and worn out. Brian was very nice and really knew what he was doing. I would definitely recommend him to anyone.
The technicians were prompt, courteous, and did a great job.
Very friendly employees and the cleaning was excellent.
Quick and clean!
Don't advertise your 89 dollar special for 3 rooms disclose that if your room is larger you charge more and that it's 4 dollars a stair and that landing is more. I didn't mind the pet treatment charge cause we needed it.
The technician was on time and did a great job. Impressed that the technician wore shoe covers when entering home. Don't see that to much.
On time service, very professional. Tile cleaning left my grout lines like new!
work was done on time and everything looks great. See you in 6 months.
Prompt, friendly service.
Great customer service and the technicians are always friendly and professional. Love Zerorez!!
I made a mistake. I'm very very satisfied with your service!!!
Easy friendly informative scheduling process. Came in time. Removed tough pet stains from the carpet. The carpet looks fantastic!! Will be having the rest of the house done soon!
Very professional and courteous staff. They arrived on time. Their cleaning method is very effective. Leaves carpets super clean and fresh - and so soft! They may cost a bit more than other types of carpet cleaning, but it is worth it.
Great cleaning, very professional.
Eddy was fantastic and did a great job, very happy with the way the carpet came out and will call you again in another 6 months
Name removed
I gave you an 8 out of 10 as I don't have anyone to compare you to. As far as the process and the results, those are really good (9-10) however, price seemed a little high??? As I said, I don't have anyone that I have used recently to do my rugs and see how the normal process using liquids instead of zerorez's process stacks up. All in all, the results were excellent...Hope that helps with your survey..
Our carpets look spectacular, so your products are amazing
The price quoted on the phone when I made the appointment was different when the service people came and looked at the house. They tried to get me to pay a higher price, but I wouldn't and stuck to my price quote.
I thought using the black light around my house was a little much, to be honest. Wasn't a comfortable experience.
My carpet is 23 years old and it looked like new after having it cleaned. You guys do a GREAT job!
The techs are always professional and the price is good... Plus my rugs look great...
The attitude and friendliness of the crew that cleaned our carpet was great! They were very friendly, professional, and knowledgeable.
the gentlemen were on time and professional