Zerorez Las Vegas
3635 E Post Rd
Las Vegas
NV 89120
United States

Average rating: 9.3 out of 10 based on 40027 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 17, 2017 — Rated 10 out of 10 by B.M. Zerorez Las Vegas
What do you like about our products and services?

They are quick good work

Report a concern   September 17, 2017 — Rated 10 out of 10 by B.C. Zerorez Las Vegas
What do you like about our products and services?

Carpet and tile grout cleaning. Did an excellent job.

Report a concern   September 17, 2017 — Rated 10 out of 10 by M.B. Zerorez Las Vegas
What do you like about our products and services?

The service was outstanding. The technicians we prompt and professional.

Report a concern   September 17, 2017 — Rated 10 out of 10 by C.P. Zerorez Las Vegas
What do you like about our products and services?

Carpet looks great and it dried quickly. Fast, friendly and professional service. Easy to book and make changes to appointment as needed.

Report a concern   September 17, 2017 — Rated 10 out of 10 by B.L. Zerorez Las Vegas
What do you like about our products and services?

ARRIVED ON TIME, WORKERS WERE POLITE, TOOK THEIR TIME, GOOD JOB

Report a concern   September 17, 2017 — Rated 10 out of 10 by D.Q. Zerorez Las Vegas
What do you like about our products and services?

Good product, friendly service

Report a concern   September 17, 2017 — Rated 0 out of 10 by T.F. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

False advertising, up selling, failure to complete the job. The company advertised job should tell you it is substandard. Instead of getting into the home and up sell to do it right. If you can do a good job always do a great job and charge accordingly. Very sneaky business practice. I would not recommend your company. Also the job included tile floor which was not done. Your business ethics waisted our time.

Report a concern   September 17, 2017 — Rated 10 out of 10 by S.M. Zerorez Las Vegas
What do you like about our products and services?

Morning blend

Report a concern   September 17, 2017 — Rated 5 out of 10 by M.C. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

I'm done paying so much. I don't like how the techs come in with their blacklight flashlight to try and find things to charge you for. The arrogance is to much. I'm told $89 plus $8 for three rooms of carpet and get charged $119. The cost of cleaning tile is ridiculous. When I made the appointment there was a coupon I received in an email. All of a sudden they techs didn't want to honor it, they made a call and were going to honor it but I'm not convinced I got a deal. Pushing wet dust into the corners isn't such a great way to clean. We had to get on the floor and clean every corner especially in the kitchen. Telling me how bad the floor was in the bathroom, and making a big deal about it, certainly wasn't necessary. That's why I wanted it cleaned.
When appointments are made with the office and the office makes the effort to get a block of time that works I shouldn't get a call at 10:00 in the morning from the techs who want a short day. I work, people still work, and wouldn't make an appointment for 3 - 6 if they were available at 10.

Report a concern   September 17, 2017 — Rated 10 out of 10 by S.C. Zerorez Las Vegas
What do you like about our products and services?

The techs are very knowledgeable and personable. They get in get out and don't spend too much time trying to upsale

Report a concern   September 17, 2017 — Rated 8 out of 10 by J.S. Zerorez Las Vegas
What could we do to improve?

Great service, reasonable price. They were in and out and my carpets look brand new

Report a concern   September 17, 2017 — Rated 3 out of 10 by R.G. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

There are still stains on the carpet I understand not all stains can be removed however I feel if it was treated longer it might of broken it up and made it easier to come out.

Report a concern   September 16, 2017 — Rated 10 out of 10 by T.C. Zerorez Las Vegas
What do you like about our products and services?

We've used Zerorez several times and they are always professional, polite, thorough and will give you advice that you may or may not take advantage of. They are not pushy and will treat you very well.

Report a concern   September 16, 2017 — Rated 10 out of 10 by N.G. Zerorez Las Vegas
What do you like about our products and services?

The service was amazing!

Report a concern   September 16, 2017 — Rated 10 out of 10 by J.U. Zerorez Las Vegas
What do you like about our products and services?

Roger,

He's always on time and very professional. He's the only one I will request

Report a concern   September 16, 2017 — Rated 10 out of 10 by K.J. Zerorez Las Vegas
What do you like about our products and services?

It is clean, really clean and smells great.

Report a concern   September 16, 2017 — Rated 10 out of 10 by T.H. Zerorez Las Vegas
What do you like about our products and services?

Amazing results!! 😄

Report a concern   September 16, 2017 — Rated 10 out of 10 by K.D.K. Zerorez Las Vegas
What do you like about our products and services?

I had my doubts, but am very pleasantly surprised at just how clean the carpets were after cleaning. The true test will be how clean they stay now.

Report a concern   September 16, 2017 — Rated 10 out of 10 by J.G. Zerorez Las Vegas
What do you like about our products and services?

They were accommodating and the carpet looks great.

Report a concern   September 16, 2017 — Rated 1 out of 10 by R.P. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

581.00 was ridiculous for an hours work. Never again.

Report a concern   September 16, 2017 — Rated 10 out of 10 by J.P. Zerorez Las Vegas
What do you like about our products and services?

Friendly service and clean carpets

Report a concern   September 15, 2017 — Rated 10 out of 10 by D.G. Zerorez Las Vegas
What do you like about our products and services?

professional,good service, price is good except paying for gas!

Report a concern   September 15, 2017 — Rated 10 out of 10 by F.J. Zerorez Las Vegas
What do you like about our products and services?

Great response time and worker very polite and informative

Report a concern   September 15, 2017 — Rated 10 out of 10 by B.G. Zerorez Las Vegas
What do you like about our products and services?

Your service tech was a really great guy. He explained everything and had great recommendations. He worked very hard and the rugs looked so much better. Very pleased with the whole process......

Report a concern   September 15, 2017 — Rated 10 out of 10 by J.S. Zerorez Las Vegas
What do you like about our products and services?

David was very professional and did an excellent job for us. We will recommend your company to anyone who needs you. You are very fortunate to have David working for you.

Report a concern   September 15, 2017 — Rated 10 out of 10 by A.G. Zerorez Las Vegas
What do you like about our products and services?

EVERYTHING! Amazing customer service and the cleanest carpet I have ever seen! After the wonderful result I got I will never use any other company to clean my home.

Report a concern   September 15, 2017 — Rated 10 out of 10 by B.H. Zerorez Las Vegas
What do you like about our products and services?

Very friendly and cleaning the carpets was quick

Report a concern   September 15, 2017 — Rated 10 out of 10 by D.V. Zerorez Las Vegas
What do you like about our products and services?

Ease of communication and scheduling, courtesy of technician, removal of pet smells.

Report a concern   September 14, 2017 — Rated 10 out of 10 by P.W. Zerorez Las Vegas
What do you like about our products and services?

Professional knowledgeable hardworking

Report a concern   September 14, 2017 — Rated 10 out of 10 by B.C. Zerorez Las Vegas
What do you like about our products and services?

my zeroez worker was prompt and thorough. I will be able to enjoy his quality work every day. I will always use your service whenever needed. thanks always


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