based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have never been disappointed with the expert, professional and courteous service from your company and each of the carpet techs that have come to my home. Last Spring I was almost -- and I stress almost -- taken by another company trying to pass themselves off as "Zerorez". I knew within 5 minutes that they were not in any way, shape or form, affiliated with you and I immediately told the "cleaner" to leave my property after giving the person on the phone a piece of my mind. They had the audacity to say I had to pay for the cancellation .... really???? I only regret that I did not save the picture I took of the back of the van clearly showing the license plate.
Victor was the carpet tech yesterday and I tell you what . . . he's a gem! Color me a very satisfied and continued customer of Zerorez!
Kathy Silvas
Great customer service
Carpets look great after cleaning!
Very clean
Zerorez gets my carpets unbelievably clean and my whole house smells clean. The technicians are friendly and professional.
Great service from the techs and great results
Every tech that has cleaned my carpets has been very professional and has done a very good job
I love the fact that Zerorez uses no harsh chemicals, leaves no lasting residue on the carpet and their staff is on time, courteous and professional.
I like that everything is explained and I understand exactly how Zerorez is going to make my carpets look good as new!!!
We loved Victor and the fact that the rugs dried in 4 hours. They were very soft and good smelling
Clean carpet, which is a gold color and you got out the dirt and grease stains, impressive!
The 2 technicians that serviced my office were amazing. Professional, courteous and very I formative. The floors look great.
I felt the prices once on site were a bit excessive. 2 8' x 10' rugs / one no pile were about $80 each - more than 3 rooms of carpeting. The couch price was ridiculous, but really felt I should clean due to dust in the area.
Very fast, very clean, and very friendly service!
Techs were professional and efficient. Did a great job. Have recommended company to friends
No after smell. Excellent service, friendly and professional. Came within time specified. Todd gave us the quote and came the next day with some people to help him. Everyone was friendly and professional. Special shout out to Todd!
They were great. Knew their stuff
Thanks zerorez
Chris and Justín were on time extremely friendly!!!! Went right to work thought we would have to help move the couches and they moved them without question or help!! Not only that my carpet is soooooooooo amazing it’s cleaner then when I first moved in I’m soooo impressed and just have to say they didn’t hassle me for more service or more money!!!! And now a free gas card is headed my way!!! Absolutely will be using them again!!! And Chris and justin are amazing!!!!!
Chris was wonderful to work with and did a great job.
If I am going to pay $365 to get carpets clean, which seemed excessive for the size of the house then I would expect better care to be taken. There were black smudges on most of the base boards from the equipment. I had already spent a lot of time cleaning the house to return it to the owner and now I had to take more time and put in more work for something that I should not have had to do.
Service customer, quality, professionalism and results.
Zerorez fixed what the previous company missed just 2 weeks before.
They were on time. Cleaning was excellent and price was reasonable.
Always punctual, professional, does a terrific job of elimimating dirt, pet stains, etc.
Perfect Service all the way. From the first Contact on the phone to the team that arrived early they are professional polite and a great job making her carpets look and feel new.
Courteous, professional staff and excellent carpet cleaning
Professional technician did a great job and the rugs are very clean and not soaked and stiff after cleaning.. Chris did a great job and have recommended Zerorez to others in the past.
The person who cleaned my carpet was very polite and explained the process. He was finished in about 1.5 hrs.
Great service and carpet looks good
I am a Realtor who uses your company for my home and my clients. From your office staff that does the booking to the carpet cleaners, I find your employees very polite and nice. I only recommend your Company.
JoAnn Oppenheimer
Phone number removed