based on 40964 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Both are great.
The techs were very professional and prompt. My carpet look amazing.
The tech that came was incredibly professional, explained everything thoroughly, made adequate recommendations, and worked very hard all the way through out the job. I'm extremely impressed
Great servis from Marcus!
The equipment look new and the technician was outstanding his name was Marcus
My carpets look good and are soft after cleaning, not crunchy. My technician arrived on time and did a quick but thorough job.
The team kept me informed of their arrival. They worked fast and did a great job.
We have used you several times snd like your service.
Customer service was great
The technician Carlos was absolutely fantastic
The service was amazing. The technician was polite, helpful, and kind. The results were amazing. I will definitely have Zerorez back for our next carpet/tile cleaning.
No chemicals!
The rugs come out really clean and nice
Love everything about you products was expressed with all that was done here
Jeremiah was on time very respectful Explained everything he was doing and did an amazing job!!!
The technicians were very nice and professional.
Everything! Seriously.
Efficient work
My tile looks like new. Servicemen were polite and moved any furniture.
Carpet and tile look great. Fellows were very polite and professional. Will definitely use the service again and recommend to our friends and acquaintances
The Zerorez team is professional and understanding when you explain what you want cleaned in your home ex specially when you have pets. Also the price is responsible for the work they do.
Service tech was very courteous and helpful. He completed the work in minimum time. Cleaned carpet and tile exceeded our expectations. I would highly recommend Zerorez.
Fair prices, personable, professional, friendly technicians; products that are safe & get the job done right! Thank you.
The tech was prompt, courteous, and professional. The carpets look and smell great. Even the dispatcher was efficient and kind. Thank you all!
Spent a grand. Carpets upstairs were great. Down stairs tiles didn’t dry as suggested. Ended up having sticky residue everywhere, foot prints from the I would assume wet booties everywhere. Also dried puddles of white residue. Could’ve saved myself $500 and just mopped it. Which I ended up having to do anyway to get it clean!
Want to make things right...give me a partial refund
Trained, polite, skilled technicians. Todd did an amazing job!
Great job by Marcus
Your representatives are always friendly and professional and the rugs are cleaned to perfection.
Your service associate was professional, kind, considerate, knowledgeable and courteous.
Very unhappy with high pressure sales tactics and extreme price gouging, was charged more for spot cleaning than qouted. We were told $35 to clean pet spots was charged $35 for each spot, $105 for 3 spots.
Technician took advantage of my wife .
Cannot believe we were charged more for spots than the entire service.
1. The special is three rooms for I believe t was 89$$ (90$??). If you add a 4th or 5th or even a 6th, the rate goes to 40$ for those rooms. Next time, I will book only three rooms for the special rate and then book another visit for the same special rate. Less cost for me and significant more cost for you (travel, setup, etc).
2. I asked about the tile cleaning and frankly, the cost seems much too much. 1800$ for the tile cleaning is simply not going to happen. I can't believe you get many takers.
3. The tech did a good job and I am satisfied with the carpet, looks great. Personable, good rep of the company.