based on 40964 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Healthy for the home
Tech was experienced and informative!
As bird owners we need a non toxic way to have carpets and furniture cleaned that doesn't endanger their respiratory systems
Good servicemen , good job done
2 young men that came out yesterday were courteous and fast.
They are an asset to your company.
To expensive for the results.
5 stars - Excellent service.
The technicians arrived on time and were both friendly and courteous. They did an excellent job cleaning our office carpets.
Thank you - will definitely use your company again.
Friendly customer service, friendly cleaners, fair prices, quick response time.
Spent extra for soil cleaning and some spots are still on carpet, very visible. Asked for an estimate to clean tile in a dining room and small hallway and was given a quote of 299.00. I felt that was super expensive, and felt that I was being over charged after getting the special. Made me feel like they got into my home on a special, and then tried to make up for it by charging too much for any other work. I declined to have the tile done.
They did a very thorough job and my carpets look very good
Carpets looks great! It was pricey for what we got but it did need extra treatment from pet stains. Will recommend
Carpets dried quickly, they look great. Great technicians.
I love having Zerorez clean my carpets. Their work is awesome and I love my clean carpets just like brand new. The guys are always helpful with good ideas to help keep carpets in good clean condition always. Very friendly and professional and I love their custom wrap trucks Keep up the great work.
Our carpets showed the traffic patterns and were over due for a good cleaning. Your technician was very efficient and took pride in his work .our carpets look better than ever. We were informed of other services you offer ,but not pressured ,we will definitely use your services in the future with confidence ,thank you ,nice job !
Love the fact that you do not use chemicals and is cleaned only by really good water. My carpets looked brand new when finished. Will definitely use your services again and will pass it along to friends and family. I will request Patrick as he was very informative and extremely polite
I was able to get an appointment in 1 day. Reggie my technician was informative and friendly. Go Giants! And my home has a clean and refreshing scent. I would highly recommend Zerorez!
The technician was professional and friendly and the carpet cleaning was great!
Casey was very prompt, friendly and professional. Highly recommend.
The gentlemen that came out were polite and efficient. They got here in a timely fashion and did a great job. Thank you!
when you advertise you should mention the $8.00 service charge!
We were very pleased with the two fellows that did the work on our carpets in our house. Very professional and they did an excellent job.
Came within 5 days from request, technician was on time and called ahead. He was very polite and did a great job at a reasonable price.
The grout and tile cleaning is amazing. Kind of pricey, but they do get the grout clean! The carpet cleaning was also very good and I liked that the carpets dried within 24 hours - even without fans, and we couldn't open windows because the temperatures were in the 40's! I did not like that I thought I was getting a "special" - " 3 rooms of carpet cleaned for a certain price" but after several extra protectants were added in, the price increased a lot. The technicians were very nice and efficient.
On time, professional service
The service
You upsold to my girlfriend who was present at the residence to the point that it DOUBLED the planned price of $196 up to $401. This is even knowing there would be upselling and that some carpets needed level 1 treatment.
These additional services were already asked for and factored into the original quote. My partner was guilted/bullied with aggressive sales tactics to an unacceptable price.
The tech spewed non-sense to me about bacteria causing the fluoresence and the cleaning was to kill the bacteria. What a load of scientifically inaccurate blather.
Inaccurate science to pitch your service. Aggressive sales to upsale and bully my partner into higher costs when I already requested and planned additional services for certain zones.
I would have been overjoyed with the service provided at the original price, and praised you to my coworkers. But at this price I could have gone out and bought a professional cleaner and done it myself with the same result.
I wouldn't have anyone else clean my carpets. The techs we're professional, clean, and on time. They did a great job!
Cooperative service. Excellent work.
I never seen my carpet that clean, is amazing how you guys clean so quick and professional
Their professionalism, and telling us everything they are doing as well as cost of service. Juan and Anthony did a wonderful job. Thank you
We chose Zerorez because of your unique technique of cleaning carpets without using shampoo, which causes a buildup of residue in the carpet. In just one cleaning, the carpet already looks the best I've seen it since it was new. Your technician, Steve, was a very knowledgeable, polite young man and did a superb job of cleaning our carpets!