based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Zerorez reps that provided the service were very helpful and professional.
Good service people who are lpleasant yet professional.
I was more expensive than I thought. I was quoted $99 for three rooms. Since the living room has two very large area rugs, you only had to clean a strip. The one bedroom is quite small and again not a lot of area to clean given the furniture. Same goes with the the 2nd bedroom. They did clean the tile in the kitchen but again not a big area. While he put a special coating on it wasn't worth $300.
Not sure what the reason is that after treatment the machine used to clean the carpets left large dark triangles all over the carpet. Fix that problem and my review would be way better.
Very thorough, great on some of the toughest stains I have ever seen.
Kind and courteous technicians, carpet dried very fast, they also got it done in a timely manner.
Very satisfied.
No chemicals in your process and your quick response to calls. Thank you.
Carpet isn't clean, have to have the tech come finish extracting the 'level 2' spots as they are sticky even tho dry. Carpet just isn't as clean as when other companies cleaned them. The tech maybe rushed as he finished a bit too quickly.
Always on time and very informative.
Carpet was left with a crunch feel. The other room was done poorly. The spaces were small. Was expecting better since recommended through radio station.
Very prompt
No string odors
Very pleasant techs!
Everything was great?
Great service and carpets look nice! Third time I have used this company!
they did an excellent job.
On time service and clean reliable technicians
They are always very professional and nice. They take their time on getting the job done right.
Yes, The technicians are very nice
The technicians were friendly and accommodating.
The final product we were happy with
They could of been more helpful putting some of the furniture back
Overall good job
they're good!
Service was awesome and my rugs look amazing. I will definitely use them again.
Had carpets, hall and stairs cleaned. very pleasant and professional. Job well done.
Did a great job. Lots of stains, from an elderly cat my parents have, never thought they would come out. The gentleman that did the work was informative an honest!! Don’t find that often anymore! He was kind an thorough, he cleaned like it was his own home, an his wife told him to get it clean! Lol great job
everything
The technician was very detailed and did a great job.
I like the zero residue philosophy. I won’t use any other company for cleaning my carpets.
Services is quick and professional
Great cleaning but couldn't read the invoice they sent via text. it was cut off on right side. service was fast and carpet looked great just a tad more expensive than i thought it should jave been.
Carpet soft after drying have had you guys before and always satisfied with the end results .
Very polite service guy got the job done .
Zerorez are the best . Will call again . Thank you .
I think the work is great...tiered of the up sell....it gets to be painful declining things I don’t want or think I need. He was kind and did his job.