based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The two techs were prompt, professional and courteous.They did mention other services such as file cleaning, but we only wanted our carpets cleaned and I really appreciated that they did not try to upsell us.
Very easy to schedule. Great technicians. Great service overall!
Your customer service is fantastic and your technicians do an excellent job. Luis P. was friendly, efficient and very knowledgeable about his profession. Thank you!
got rid of a "traffic trail" that previous cleaners could not. Excellent over all cleaning
Did a really great job cleaning and it was quick
The guy that came to our house was friendly and very knowledgeable. We are very satisfied with how our carpets were cleaned.
Great job
The technicians were knowledgeable and polite. Our carpets look great!
That I can request a specific service technician.
Carpets came out great!
The employees are always very courteous and helpful.
I was very happy with my service. And the gentleman that helped me was very kind and understanding.
They actually CLEAN! Your technicians are very knowledgable and they explain the process.
The tech that came out was amazing and did a great job!
Originally rated 3 stars because stain didn’t come out. However, after calling and them sending the tech back out. He got the stain out completely of our brand new carpet. I rate them 4 stars!!!
I love the way there’s no residue when my carpets and furniture are cleaned. The technicians are professional and hardworking. I will forever be using their services.
Professional from beginning to end. On time, thorough and friendly. Took the time to explain how to care for my carpet in the future.
Carlos did an outstanding job! He was friendly professional and courteous!
Service representative was stellar... both efficient and informative about the product. I had been using Stanley Steamer... no more... You guys are superior...
Check with your staff
Very fast and efficient!
Guy was awesome
good service looks good great technician very good job
No chemicals.
Everything about our experience with your company was better than we have ever experienced before. The person taking our initial call was very pleasant and helpful. We were notified the day before by E-mail and then a call 1/2 hour before arrival. The person cleaning our carpets was funny and very nice and even gave us booties to wear to protect our carpet until it dried. It has never looked or smelled better and your price was very reasonable. Thank you and I will be calling you the next time our carpets need cleaning
The service was excellent. My carpets look great. The gentleman was courteous. I will use your service again.
Customer service was great. Had to send rug in for cleaning and have not gotten it back
No after residue
Clean and efficient
Thanks
The Tech was professional and for the most part did a great job. The only complaint I have is we had him clean out tile grout in addition to our carpet. He was only able to remove about seventy percent of the dirt from the grout. It was okay but he advised he would be able to clean the grout so that is what I expected. More importantly, I expected the tile to be clean as it was when he started. He left a soap film on the tile which we had to clean after it dried and he left.
We were disappointed on a few spots that did not come up and one area seemed the dirt did not come up, carpet looked kind of grey in that area. Technician that came out was very friendly and helpful just disappointed on the parts that did not come clean.