based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your carpet dries quickly and it is odor -free.
Friendly service
getting the job done right THANK YOU HAVING THE JOB DONE RIGHT
The results.
Ive been using your company for 17 years to clean my carpets. The reps always do a great job and show up on time.
Quick scheduling, friendly, reasonably priced and quality process.
Not so much disappointed in the carpet cleaning as just disappointed in the price. Much more expensive than estimated when made appointment.
Great service...rep was on time, friendly and efficient.
Tech was knowledgeable and friendly. Explained every step of the process and made me feel like zerorez was the only way to go when it comes to carpet cleaning.
Explained everything and did a very good job. Also pet friendly
Honest workers. Through cleaning
clean afterwords no residue
Carpet is clean and doesn’t feel stiff. I liked the price and the service. I liked that there was no upselling.
I really like how clean you get my carpets - they stay clean and fresh for much longer than other cleaners I have used.
The only reason i didn't gave you a10 is because i just got the carpet cleaned so i don't know how it will stand up in the future.
The service provider was very nice and professional. He seems to have done a good job.
Service was excellent and the employees were very professional. We have not seen our carpets this clean since they were new. And the linoleum in the restroom and break room look new too!
Thanks again!
Renegade Hybrids
The carpet looks great and the service was very good. Carlos was great!
They carpet techs showed up and got straight to work. They did an amazing job in a short amount of time.
Knowledgeable technicians and very reliable and honest.
If it is even possible to LOVE carpet cleaners, I love these people. So knowledgeable and professional. Worth every penny.
Awesome job!! Zerorez is now part of our company's service team.
Victor provided excellent customer service. He was prompt, is thorough, knowledgeable, professional, personable, and completed the job in a timely manner.
This garage floor probably had not been cleaned in 20 years. The zero rez process is efficient, effective and clean.
Justin was great, my tile and carpet looks great
Name removed
I never was so disappointed in your rug cleaning with Michael. It took him all of l/2 hour to do 4 rooms, He did a very SLOPPY JOB. didn't move anything, when I called for your service I told you I am an elderly senior and handicapped and couldn't move things. I didn't expect any heavy stuff to be moved but the smaller stuff he didn't do. He had the gall to charge me an extra $25 which I never was charged before for an over sized room, but didn't offer a reduction for my little computer room. I don't know if he used clean product but it looks terrible, he missed a lot of spots, in my computer room I have a plastic under the chair and another plastic under a desk, he never lifted it to clean under. He was in such a hurry he had all his stuff put back in the truck and he came to me with the bill, and looked at the rug in the living room, :"oh I forgot to do back there, he had to go out to the truck and haul the stuff back in. Everything looked wet when he was leaving and I didn't check, I even gave him $20.00 tip. I didn't think he fooled me. I wouild like these rugs done over properly, they are stiff and look terrible. Name removed
I do not want him back here PERIOD! Your company has done my rugs previously and they came out wonderfully, This kid wasn't into it.
i am very pleased with ZEROREZ! Carlos was amazing and , made magic happen with the carpets! Also his suggestions ( because I have cats) to consider for future cleanings were awesome! Thank You so much !
First name removed
Keep up the good work!
Great service. Great technicians. Always easy to make appointments. Caroets are always very well cleaned.
They were on time,very friendly, and most importantly did a great job. Everything looks great.
Great tech and very good job!
Had carpet and travertine cleaned. Both turned out amazing. Dries quickly and now looks like new.