based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good results
Service was great and the cleaning results were awesome!
My rugs look like new when they clean it.
The cleaning person is very professional and friendly. The service is very good.
The end product is unbelievably clean. This is the second time I’ve used your service. Can’t imagine using any other.
Great service!
We really appreciated the knowledge, professionalism and personality of Andrew who did our work.
Top notch group ! On time ,clean & fair.
service and products were impecable
Too expensive for work done.
Zerorez is only promoting their $99 cleaning. Most importantly they want to up sale you at the door. Then they only do two rooms and charge their minimum....$107
.
Safe for pets
Carlos was great! Our carpet was a little stiff, which we didn’t expect with the name of the company.
The product and service was as advertised. Totally professional, I can say I will NEVER use any other carpet cleaning service, as long as Zerorez is available.
We've used zerorez for ten years. Would not consider anyone else, the carpets always look great. There is no odor, and they dry faster than other carpet cleaning companies. Dies the matter what person cleans your carpet, they are all knowledgeable and personable.
Your customer service is exceptional! Both of the men who showed up were very friendly and explained your products in detail and what they recommended for us and why we needed it. Your service is quick and works better then any other carpet cleaning service we have used before. Overall the best company!
Great service
My carpets always look GREAT after a visit from ZeroRez.
Fast
FAST, GOOD SERVICE
Prompt response and quickly scheduled for my rugs to be cleaned.
Removed pet dander effectively
Great job cleaning our carpet.
Carlos, the service tech, did a great job and had a wonderful personality!!
Will definitely use this service again😁
We were completely disappointed by the fact that we were going to be charged way over $900, on October 29, 2018, for the same services we paid $441 for 2 years ago.
Since the office personnel have us in your computer system, we feel that we should have been notified, regarding the price increase. You may have assumed we should have known about the doubling of the cost for the service, this year, but we couldn't even imagine the that kind of an increase!!
We did think there would be some new pricing, but never to the extent of the price difference.
The 2 techs were also caught off guard as to the pricing difference. I'm sorry, I don't remember their names, but they were very helpful and professional in resolving the problem.
Also, they did an excellent job of cleaning our carpets!!!!!
Job well done
On time for appointment
The men knew their business. Very professional . Carpets look VERY CLEAN !!!
Friendly and helpfyl
fast no odor service. Carpets looked brand new.
Pleasant,honest,thorough.friendly professional. Did a great job.