based on 40967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was pretty sure there would be an upsell on the services and there was. Carpet looks pretty clean but pet smell is still there. Also asked about Cleaning 2 couches and all of the slate flooring. I thought the estimate for those was high. There was also no break for doing all 3 cleaning jobs and no senior discount. The Tech moved no furniture and just cleaned exposed floor area. Other cleaning companies move the furniture. I wanted to try Zero but your radio ads are misleading and pricing for not even touching any furniture is high. I am a Project Manager specializing in insurance restoration work. I am familiar with different types and phases of job cleans. My clients would not be pleased if this was the type of work we put out....
No chemicals.
Prompt, professional serviceman who worked carefully and thoroughly. Carpets look and feel much cleaner . Appointment was made quickly too, which we appreciated.
The workers are the best I have ever experienced they were so professional and worked great as a team they deserve a 10++ you should feel very lucky to have them working for you all my sons will prosper very well and they excel in their craft you could not find better
Service was outstanding.
Service was punctual, polite, and professional. There was a lot of cat hair on the carpet but the hard workers did a fabulous job of making the carpet look great.
Fast, friendly service.
The entire company is polite and attentive. The technicians are always on time and do a good cleaning. The prices are very reasonable.
My Indian rug looks better than the day I purchased it!
Technician was great the end result was super would use again
Getting more polite workers
Carpets look amazing. The guys who came to the house were so very nice. I will use them again.
I appreciate the excellent service we consistently enjoy when calling Zerorez to clean our carpets. Our carpeting is over 20 years old, but I can rest assured that it's as clean as it can possibly be when Zerorez is through. The fibers are soft and the stains don't come back the next day, so I know that the technology they use really works. I also appreciate how polite our technicians have been, and that they only recommend or sell what we need. This is the only company I would consider calling to clean my carpets. Thank you for always doing your best to give us great service.
On Thursday, May 30th we had our carpets cleaned again 10th year I believe. Our carpet cleaners were Casey and David, They were professional and knowledgeable. Gave us info
on our carpets as far as stains and fibers in carpets that we have. Also, they both did an
excellent job cleaning our carpets. I highly recommend Zerorez and their professional
service people to clean carpets and any other services that you may need from them.
The service was on time, courteous, and efficient. He was able to do everything I needed quickly. He explained everything in detail. I would definitely recommend Zero Rez.
The company was highly recommended by friends. I am very pleased with results. Carpet looks clean. Zach did great job. Very professional. Thank you.
Great service, beautiful carpets!
Clean carpet!!
Efficient and fast
Your technicians were friendly, knowledgeable and professional.
Very good carpet cleaning but a bit expensive.
Definitely clean tile from the high temperature washing.
The office staff at Zero Rez worked with me many times throughout the day to help coordinate my appt. successfully when my workday got extended!!! Also the service man on the job was extremely efficient and helpful to meet my needs and did everything possible to do a great job!! Even the worst stains came up very well!..........And with no strong chemical smells!! My results was great!!
The guys that came out to do the job were excellent.
Tech was punctual and fast. He did a terrific job. My carpets look fantastic!
They did a really great job and were quick. Everything smelled so much better.
Very courteous and professional.
Carpet looks very nice and clean, you arrived on time (actually much early), friendly service.
Professionalism and tesults
Very informative and friendly