based on 39695 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service!
I watch the More show and saw brief intro of the company, saw vans around town and also heard ad on radio.
I really needed my carpet professional cleaned.
I was not disappointed!
I thought the brush charge was $15 extra a room, not $35. Maybe give me a call about this.
change your receipt to show any deals, I cant tell if I got my deal or not. Maybe give me a call about this. Phone number removed
If I leave early from work a couple of hours to accommodate your techs early arrival maybe give me a couple of rooms of free brush cleaning, I lost 100 bucks for leaving work early.
Carpets looked better than when we used Stanley Steamer.
The quality of customer service was great but I am not happy with the end result. My carpet smells wet and unclean. I’m not sure why, but it did not smell like this before.
Had heavy pet stains and you did an amazing job on them! Carpet went from looking old and warm down to close to brand new!! I will definitely be calling you again!
Jesse called to say he was on the way to my residence, arrived on time, very friendly and did a great job.
Leslie is amazing. Great customer service and performed miracles on our carpets with dog urine.
Technicians were prompt, professional, and polite
Zack our tech is the best
Ric & Jackie Gould
Company is very professional and friendly. My carpet and tile was cleaned in about an hour. Will use them every year.
Professional gentleman worked quickly & efficiently. We had an extremely dirty area that he was able to restore to near new look. We were very pleasantly surprised. Carpeting & area rugs as well are clean & brighter.
Great quality work - profesional service - profesional communication. Well worth the money!
Friendly, knowledgable, and CLEAN carpets!
I like the limited amount of products that you use and get a nice outcome. I bekieve the lady that was here the last time was named Leslie. She did an excellent job and I will request her again.
I was less than happy with the outcome on your previous service. ( The last one prior to Leslie.) I am happy that I decided to give you guys another try. Zerorez is the only company that has cleaned my carpet in several years. Other than the one time I have always been happy with your service.
I have always liked Zerorez results and service. This time, I paid more than I have ever paid before, and I felt like $420-plus was a bit expensive. I live in a condo and the rooms are small, so to be charged $19 to include cleaning the very small space in the master bedroom closet, I felt was unnecessary, and the pricing was a bit confusing. I will be more careful the next time I order carpet cleaning and will shop around, because over $400 for a 1400 sq foot condo that has no pets and no stains is a bit pricey.
Very professional techs — on time with in 2 hr window—
No chemicals!
They always do a good job and are always friendly.
customer service was great, and carpet dried very quickly.
My technician, Rob, did an amazing job explaining everything that he was doing and answered any questions I had with a thorough and knowledgable response. Super friendly and personable. He knows his stuff and enjoys his work and it shows. 10/10, I'd go with Zerorez again.
This my second time I have used Zerorez. Leslie was very professional. I am very happy with the results. Leslie did a great job.
You were quick and efficient.
Great service. Great outcome. Truly professional technician. Completely satisfied with my service.
Our technician, Louis, was very professional in everything that he did. He took the time to evaluate the areas to be cleaned, explained his procedures, took care of the spots
that we had pointed out to him, and worked diligently all the time he was here.
Patirck did a great job for us. Thanks!
It looks like the many dog urine stains were completely removed.
The rugs look very clean the gentleman was very friendly and knowledgeable the service was great I will use you again
Clean and efficient rugs are lasting longer. Technicians friendly and knowledgeable.
A very nice, polite young man came to do the carpet. He did an excellent job and I was very pleased.
Awesome service - No residue left - friendly staff - dedicated employees