based on 41245 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We waited too long to have our carpets cleaned I thought. The travel corridors were almost black which didn't seem to bother Zachary. He showed my the inside of the truck and how the system worked, opened the water vat so i could feel the softness of the water. I figured the soft water was a gimmick to be different from your competitors but to our amazement the carpets came out fantastic. I asked my neighbor who he uses for his cleaning and he texted the name and number but, he added that another neighbor (widowed lady) told him about your company stating she's used them all and your were the best. So here we are. My neighbor saw our outcome and will be calling you shortly. Again we were very impressed with Zachary. He's young only his second job and was very knowledgeable, polite and I think he's an asset to your company. When we get our tile floors cleaned he's the whipper snapper who we'll request
Great job, thanks!!
The Zerorez team professionally scheduled the appointment to clean and seal the ceramic tile my home and informed me of special offers at the time of scheduling. The service team is on time, efficient, knowledgeable and pleasant to work with. I recommend Zerorez without hesitation!
Zerorez was absolutely fantastic. From the moment that I called the company it was quality customer service. The intake person was quite pleasant. She was kind courteous and wanted to make sure that my carpet needs would be met. The nice woman that came and cleaned the carpet was the utmost professional. She worked diligently to make sure that the carpet looked amazing. And amazing was and understatement. Our carpet looked like it was just put in. It had the new carpet feel once again. All I can say is bravo to you and your company. I wish more companies would be so customer service oriented..
The results are amazing only carpet cleaning service I use.
Reggie was a GOD-SEND -----I will definately request him on my next appointment. Worked extra hard and got the job done!!!! Very Impressed with his work.
Very polite and courteous technician. Kevin did a great job. Everything came out very clean. Someone told me this was the way to go and they were right.
My technician Anton, was extremely knowledgeable, thorough, and detailed! The carpets were left looking new, and I was also more educated about the process and care by the time he left. I
I am a realtor, and I see a lot of carpeting, and the results I received were fantastic! It had been previously cleaned by Chem-Dry one week prior with subpar results. I would definitely use Zerorez again!!
The men were pleasant, knowledgeable and professional. I like that there are no chemicals used and the carpets dried quickly.
Your technician Mike did a good job on my carpets on Friday.. He explained the process, and answered the questions I had.
Thank you.
Great service and result. Your staff is professional and arrives on time. I will use your service again and recommend it to friends and family.
🏆EVERYTHING🏆
Easy and fast to schedule. Workers are always very professional and helpful. I don’t like being overcharged or asked to add things I didn’t need. Had to get the price corrected per advertisement. $29/ room not $33. larger family room so paid more. Plus master closet.
Take a little longer on rooms when you don't have the whole area to clean. Often we can't move large furniture in rooms where the whole area would be cleaned for the price quoted so it would be nice if the techs would consider that when cleaning the traffice areas only. Other company's include the hallway for free when getting a 3 room rate.
I apologize for your experience with your service. We do have a 30 day workmanship guarantee if the service wasn't to your satisfaction. We can set you up for a re-cleaning if you would like.
Zerorez is the best carpet cleaner that i have used in Las Vegas. I would recommend them too anyone i know.
Expedient and thorough. Carpet looked brand new and dried so quickly. Great customer service!
The technicians arrived on time & were very courteous. Explained the process very clearly. Did a very good job of cleaning the carpet. Not much chemicals used & dried in a very short time. Would definitely recommend.
The service tech was very professional and worked very hard at removing the carpet stains.
Very professional and thorough. Anton did a great job!!
Friendly and helpful, got out in good time and got everything taken care of!
No soap.
Friendly service, thorough cleaning, pet-friendly, dries quickly, on-time.
Ever since we've moved to Las Vegas they're the only carpet cleaning service we use. I LOVE the way they clean carpets. I'll NEVER use another company. We always have great technicians. They are pleasant, friendly, professional and very knowledgeable. We had the pleasure of dealing with Leslie. She was very thorough and did an excellent job on our carpets. She is most definitely an asset to the company. Zerorez is the only carpet cleaning company I ever recommend. Thank you for your commitment to CLEAN carpets and professionalism. I'm a customer for life.
Nothing at this time.
We do have a 30 day workmanship guarantee. I can set you up for a re-cleaning?
Always prompt, knowledgeable, and great end product.
Excellent product and service. My carpet and tile looks like new. Had my carpets and tile cleaned prior and no one did the job of you to young men that were here. Highly recommend your company and services
The people
Your man is very good at duing his work, great job .also very curteus. Keep him for me every time. thanks
Prompt, quick and the floors look great!
happy