based on 40970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service .fast and clean work .
Your technician was friendly, fast and efficient, i would not hesitate to recommend you guys.
We had a courteous professional service person.
Clean appearance and smell, There wasn't any
scented chemical smell! I highly recommend your service.
Nelson Brown of Las Vegas NV.
Professional, quick and reliable.
Todd should have had more understanding after I told him that I fell on the wet foyer tile. He ignored me the first time I told him. He closed the locked door as he went out to finish up the clean up, and I went to unlock the door for him. That was when I slipped and fell on the wet carpet/tile area of the foyer. When I told him a second time, he responded more understandably. Todd should have been clear about the wet carpet and floor. The carpet was very wet when the guys left. The workers should never dismiss a statement from the homeowner.
I apologize for any inconvenience you experienced. We will have a discussion with our managers about this incident. If there is anything more we can do, please give us a call at 7025670016.
Customer Service is excellent!! From making the appointment until Michael and John left, it could not have been better! My carpet looks like it is brand new! Thank you!!!
Cleans carpets efficiently without harmful chemicals.
The service techs were professional and accommodating to any of my requests and remove a large stain in my office.
Linda Dwinell, President
Meads Hardware
Well there were a lot of stains left in the carpet and the carpet is hard not soft.
On time. Courteous and professional. Careful with equipment.
Tech's were on time, personable, listened to my input about what I wanted done and what concerns I had, and completed the job in a timely manner.
I have used zero rez for several years with great satisfaction but July 9 I had your service and carpet felt very stiff and techs charged for deep cleaning and I never seen him use the machine on my carpet and it did not come clean like usual before if was very very dirty this time not not near as dirty and it doesn't look clean Not sure why carpet feels stiff and sort of sticky simple stains were not cleaned well Not happy at all you guys have always done a good job
We do have a 30 day workmanship guarantee. I can set you up for a re-cleaning?
Excellent
Great.
The service man was prompt, and called in advance!
Did a thorough job.
well from what I heard of Zerorez,on the radio , I had higher expectations
very professional and best results
The two techs that cleaned my air ducts were very efficient and explained all steps in the process. Afterwards they showed me what had been in the air ducts for years. Please recognize these two techs for great service!
The price #1 and the zero chemicals used in the cleaning process. The stronger brushes should have been used in my carpet to bring up the pile in my 1-1/2 year old carpet WITHOUT CHARGING EXTRA.
Service technician did an awesome job. Carpet looked almost new after the cleaning. Friendly
and very accommodating. Would highly recommend Zerorez for carpet cleaning.
The service was great and my carpets look new!
We love zeroes. Have used them for years to take care of our carpets. Always leaves our carpet fresh and clean and Jeff was wonderful.
Does a great job and in a timely manner.
Friendly staff, quick to respond, great job done!
Isaiah was very thorough in his explanation of the products and services. He worked hard on the high traffic areas. Carpet looks great!
scott that did our carpet &soffa outsanding job 10 Star will call back n bout 7 months
My carpet looks like brand new!!
Thank you!
Steve was very polite and did a great job with my carpets