based on 40970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I apologize for your experience. So, I checked the invoice and saw that the technician gave an additional discount of $62.00 on top of the $30 per room. The brush pro total was $35 each for 4 areas which came to a total of $140. The reason for the brush pro is that our technicians are trained to inspect the carpets to make sure that we apply the best cleaning method for your service. If they spot an area that our traditional cleaning method of pretreat clean and sanitize will not take care of, they have to let you know of a method that will as well as inform you of what they can do to meet your cleaning needs. In this case the brush pro was recommended, which is an affective method of cleaning those areas. A little information about our brush pro service, so, the Brush pro uses a counter rotation of the brushes comb to straighten, and lift the carpet fibers providing the cleaners with a big advantage. It is much more effective at removing suspended soils, grime or dirt. Our technicians are trained to add services that they stand behind for their cleaning.
It was great
Outstanding job very professional well trained , Scott not only did a great job but was very concerned about any worries I might have .
Have used your services in the past and they always do a great job!
Other carpet cleaners I have used leave a residue that seems to actually attract dirt. I have not had that experience with Zerorez
The two service representatives were professional and efficient and gave me suggestions for future cleanings that I will use. The cleaning project was completed within an hour. The two service representatives left the area clean with the furniture replaced where it was to be. Thank you will contact your company in the future.
The job was superb!
The service is pretty good, they clean the whole house. Highly recommend!
Arrived on time and promptly completed the job with no upsells. Very reasonable price.
The crew was very professional and courteous.
The crew was very professional informative. They were fast and thorough and considerate of our property.
Amazing product! My carpet looks great.
Carpet looks great, fast and friendly service!!
Very friendly employees who do a great job😎😎
The service tech was very courteous and prompt. In one of the rooms, he apparently could not reach the furthest wall so there is a very clear line where the carpet was cleaned and part was not. It very clearly demonstrates the effectiveness of your process.
There were still dirty spots on the carpet when cleaning was done. Perhaps it couldn’t be prevented but I had hopes
Service was great, carpets looks amazing like they’re new again! Very very happy!
The carpet was very stained and had odors. It looks like new now! The service providers were very professional and helpful. I ALWAYS recommend Zerorez to anyone who asks me about carpet cleaning.
You use filtered water and no harsh chemicals. The best thing is the carpet dries so fast!!! I have tried numerous companies for years in Vegas and this company is by far the best!!
Great product and pleasant and efficient service
They're the best Leslie is great
On time, and delivered what they promised.
Techs are very efficient and polite. No "crunchy" feel to the carpets once they are cleaned, thus no residue. Highly recommend this company.
No crunchy carpet - no use of chemicals
Cost what I was told. No pressure to buy other products. Very professional service person.
The best carpet cleaner people I have ever seen, carpets look like new
We are pleased with the carpet cleaning your company provided. We were concerned that the ripple in the LR carpet would be a problem but when dried...it disappeared
Thank you for a great job......
Exellent
The prompt service, professionalism of the of the staff both in the home and your office. I have highly recommended Zerorez to others.
My floors look amazing! I really wish I could provide a before and after picture. Both the gentleman where extremely professional and communicated with me through the entire process. They worn booties and changed them each time they had to go outside. They were also super quick. Before they had me go other the floors to make sure it was to my expectations and made sure I didnt have any questions or concerns. Awesome company! Awesome employees. Will definitely be calling them again once we get into the new house. Thank you guys again!!
Your man was like a police circus barker. I paid double of what I thought I should, but he told me I better do it or it wouldn’t be right.