based on 39696 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
If some one asked me , I would definitely recommend your company. Very happy with the process and the results. But would I go around telling random people to use your company? That’s not my style.
Customer service!
Your style of cleaning carpets interested me.
No residue
Carlos my technician was very thorough and explained the best options very well. I was very glad I went with the recommendation given to me by Brandon at Maid Brigade.
I like that products actually work great.
The carpet techs arrived on time, were neatly dressed and professional and wore shoe covers throughout. When they first arrived, they looked over the areas I wanted cleaned and explained to me the process and the Zerorez system. I asked if I could add an area rug and a couple pieces of upholstered furniture and we discussed tile cleaning. Before anything was started, I knew exactly what everything would cost and how much time they needed to do the entire job. Then they got to work and in the end, I couldn’t be happier with the results.
The lead tech was training the other tech, and I appreciated his attention to detail and friendly, helpful manner. I also learned that this gentleman had IICRC training, which is terrific in my book. I am a retired Stainmaster Flooring Center manager and I know how important that training is for a quality job.
I will use Zerorez again and without question recommend your company to friends and neighbors. My husband’s mother will be calling for an appointment, as well.
The technician was very professional and very knowledgeable of the work to be done. The end result is excellent!
My carpet is all clean and fluffy again. Louis did a great job. He was punctual, friendly, professional and very tidy. He made certain I was satisfied with the job. This is the second time I have used your company and I will recommend your company to anyone in the area that needs a terrific carpet cleaning company.
The technician was very professional. He did a great job. All the pet stains came out. I would recommend him and the company again.
Great service, techincians are the best.
Stephan was very professional and quick on his job. He did an amazing job by getting rid of the smell that I wanted gone and the carpets look great. I would recommend him again for my service
Thanks again
Simple to change date (our mistake)
Service was exceptional
Employee was exceptional
Work was exceptional
Thanks so much and we will be using Zerorez AGAIN!!!!!
Heard about on 94.1 fm morning program
Happy with Zerorez , efficient and fast and professional.
Schedule your technicians accordingly so they can arrive within the time frame your customers are told.
Leslie was Awesome.....She was very pleasant, helpful, knowledgeable, and explained everything to us. She did a great job and we will use your company again...Leslie is a great representative for your company.
No soap residue
Chris who did the work for me was excellent!
Very knowledgeable, courteous. The compliments I would give are not enough to describe how happy I am with the results that Chris and the Zerorez equipment provided!
Keep up the good work with team members like Chris.
You have a loyal customer here thanks to Chris!
You always come on time and do a fabulous job. I have never had any complaints.
Great Service! Chris and Tony took great care to protect our home from any scuffmarks, etc! They were extremely fast but extremely thorough!! Will certainly use Zerorez again!!
no soap residue, carpet dries quickly
Better upfront competitive pricing
I spent $530 to do my house. Had to do the pet oder enzyme chemical all over my house $35 a room + stairs and hallway.
The first issue I had is that the room that smelled like dog pee still smells like dog pee. Makes me think they just rushed everything and didn't do a thorough job. They use a uv/blacklight to show the pee on the carpet before its cleaned, that's great but why not make it a point so use the light after the cleaning to prove the cleaning and chemicals worked??? The 2nd issue I had was they did not move the coffee table, the kennel crate, or end tables to clean underneath them. I feel like I spent a lot of money for a rushed job.
Only positive thing was the technicians were respectful and courteous.
Should not have paid that much for a chemical that didn't get rid of the smell , for no proof that the treatment worked, and for them cutting corners.
I was very happy with Chris and Isaiah they were very professional and very friendly and they did a marvelous job. However one stain seems to be popping back up. Otherwise it's perfect.
Was very happy with service! Technician was very professional and friendly!
Best carpet cleaning ever. Carpet dried overnight and I was really impressed as I have had in the past from other providers wet socks for days. Ask for Juan very experienced and honest. All up front costs discussed ahead of the job. They really worked hard to earn our business and they did just that. I will definitely call them again for a return. We were just about to have the carpet replaced but no need to now. Highly recommend.
Very clean, very good information, great guys!
Chris and Tony were very professional, they answered all my questions and explained the whole process. My 25 year old carpet looks new again! I am so pleased with your service and the results. I have told everyone at work, and my neighbors. It really must be the "magic water" Thank you!
Patrick was great. My Father loves the carpets. Very satisfied customer.
Very hard-working person; the carpet looks amazing!